Headline
BEDC Begins Network Clean Up To Boost Service Delivery
Published
3 years agoon
By
EditorThe management of Benin Electricity Distribution Company, BEDC, Plc says it has began a major network ‘clean up exercise’ which entails mass disconnection of illegal consumers and those with other infractions that could hinder its smooth operation.
The management disclosed that the exercise was part of efforts at improving service delivery in line with the Service Reflective Tariff (SRT) regime in the electricity supply industry.
A statement signed by the Chief Executive Officer/Managing Director, BEDC, Funke Osibodu, which was made available to INFO DAILY, said the electricity distribution company did not just go into disconnection of such customers but first embarked on “massive customer reach-out programme through direct communication with customers by field representatives, POS-Agents, Call Centre representatives aiming to provide to the customer’s individual debt rescheduling solutions based on the Debt Rescheduling Scheme.”
The statement disclosed that the network cleanup, which started recently with a mass disconnection in Government Reservation Area (GRA) and Boundary Road in Benin City, Edo State, saw the company’s team comprising; business unit and service centre officers in these locations combing the network for illegalities.
The statement added that the exercise afforded BEDC staff opportunity to also interact with customers to identify the problems being experienced as a feedback for service improvement, with a view to resolving such complaints/issues to enable legitimate customers continue to enjoy improved service.
The statement disclosed that the exercise also afforded BEDC staff opportunity to go to customer houses, business premises to check installed meters especially Prepaid (PPM) ones, for possible bypass and/or huge debts, saying that such debts was hindering the company from optimising its service delivery.
While noting that during the clean up process customers were directed to channel their complaints to the company’s customer care unit with a view to resolving such complaints/issues quickly, its added that indebted customers were also encouraged to partake in the newly introduced Debt Rescheduling Scheme.
“Debt Rescheduling Scheme has been developed as palliative for customers who owe electricity bills and are unable to instantaneously pay such debts given various challenges which has reduced their ability to pay.
“The scheme provides the opportunity or possibility to restructure the terms and conditions for them to be able to settle their outstanding consumption bills on longer payment period of up to 60 months.
“We used the exercise to send a clear message to non-responsive customers that BEDC will not allow infractions to continue within in the network.
“The interaction was friendly and business-oriented. We assisted some of them resolve their issues, while several disconnections took place of others who were hugely indebted or illegally connected.
“The whole essence was to enable customers know that BEDC services in terms of energy distribution is sustainable if they pay their bills promptly,” the statement reads.
The statement further added that customers willing to settle debts signed debt rescheduling agreements during the exercise, while those with meter infractions and other illegalities were issued disconnection notices.
READ ALSO: BEDC Decries Rise In Vandalism, Wants Stern Punishment For Perpetrators
It reads further: “We encourage our esteemed customers to visit company’s service centres, or reach out through official communication channels, including our website, as well as partner POS Agent Channels to get a detailed insight of debt rescheduling scheme and take advantages of offered debt recovery solutions.
“In all, we appreciate what the exercise was able to achieve and we are glad that the Edo experience brought us closer to customers and also showed that we are working hard to improve customer experience by checking those infractions that could hinder our performance in the quest for improved power supply.”
The statement disclosed that the cleans up exercise will also be extended to other BEDC franchise areas in Ondo, Ekiti and Delta states, “as a measure towards enhancing the company’s performance whilst responding better to customers complaints in spite of the present period of economic difficulty.”
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Headline
Group Of Top Male Footballers ‘Planning To Come Out As Gay Next Month
Published
15 hours agoon
April 25, 2024By
EditorA group of top male footballers ‘are planning to come out as gay on May 17.
German outlet Preussische Allgemeine Zeitung claims a group of professionals across the country will declare publicly their sexual orientation.
The date in question is of particular reference as it is the International Day Against Homophobia.
It is believed that all of the clubs the reported players are aware of the planned proposals.
READ ALSO: Saudi Arabia Opens First Alcohol Store, Nigerian Muslims React
However, Preussische Allgemeine Zeitung adds that some players still have reservations about revealing their homosexuality and could still make a U-turn in doing so.
Marcus Urban is a former footballer in Germany who came out as gay in 2007, 16 years after quitting the sport. Urban, now 52, is the co-founder of Diversero, a global community for diversity, and hopes next month’s plans do come to fruition.
‘I think they are respected and celebrated for that. Not by everyone, that’s clear. But hate speech cannot be a criterion for a life,
‘May 17 is an offer,’ he told the Editorial Network Germany (RND). ‘A date that you could use as a guide and get together as a group.
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‘There is controversy there. Do I still want to wait until the world of football becomes the way I want it to be? Why should I wait? An interesting dynamic has come into play, you can see that people’s minds are starting to move and are thinking about whether it really makes sense to continue to hide and deny themselves.
Urban went on to reveal that there are gay couples playing in the Bundesliga too – declaring it would be ‘liberating’ if they came out.
‘There are also gay Bundesliga couples who are in hiding,’ he continued.
‘That would be so liberating. What’s wrong with it.’
Headline
Saudi Arabia Opens First Alcohol Store, Nigerian Muslims React
Published
15 hours agoon
April 25, 2024By
EditorNigerian Muslims have gone on X to express outrage after it was announced that Saudi Arabia has opened its first alcohol store in Riyadh.
Alcohol consumption is against the teachings of Islam and Saudi Arabia, a Muslim country, has always obeyed to this law by forbidding the operation of alcohol stores in the country.
However, for the first time, the country opened its first alcohol store in the diplomatic quarter of its capital Riyadh.
READ ALSO: UK Slams Fresh Sanctions On Iran After Israel Attack
After it was announced on X, Nigerian Muslims took to the platform to express their displeasure.
“Disgraceful,” one Nigerian Muslim wrote on X. “They’re slowly turning Saudi Arabia into Las Vegas and it’s making me mad. At the rate they’re going , very soon they’ll legalize prostitution and same sex marriage in our most sacred city.”
Nigerian Muslims read the riot act after Saudi Arabia opened its first alcohol store.
READ ALSO: UK Varsity Offers Nigerians N44m Scholarships
Another said: “It’s baffling and disgusting to see that Saudi Arabia has opened the first alcohol store in Riyadh.
“I wonder why the current crown prince is going against the teachings of the holy prophet by accommodating western cultures in a country like Saudi Arabia where the two most holy mosque are situated.
“This is an insult to the religion of peace and the entire Muslim ummah. It’s disgraceful.”
Headline
VIDEO: Meet Nigerian Pastor Who Predicted World Will End April 25
Published
17 hours agoon
April 25, 2024By
EditorAn unidentified Nigerian pastor has stirred reactions on social media by following a prophetic revelation that the world would end on the 25th of April 2024.
In a video which has since gone viral, the pastor disclosed that God informed him of the end of the world during a prayer session.
The pastor emphasised that he clearly saw the date and that God mentioned it to him twice.
READ ALSO: UK Slams Fresh Sanctions On Iran After Israel Attack
He said, “By the 25th of April, the world is going to end. If you like take this serious, if you don’t like don’t take it serious.
“But this is real, rapture is coming, on the 25th of April 2024, I saw it very clear, do you understand? I saw the date very clear and the lord ministered to me. He mentioned it twice, it has happened twice.”
Watch video below:
VIDEO: Nigerian Pastor Claims World Will End April 25th
An unidentified Nigerian pastor has stirred reactions on social media by following a prophetic revelation that the world would end on the 25th of April 2024.
In a video which has since gone viral, the pastor disclosed… pic.twitter.com/9xFXAtVCNl
— Punch Newspapers (@MobilePunch) April 25, 2024
Source: PUNCH
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