In line with Nigerian Electricity Regulatory Commission (NERC)’s directive, Benin Eletricity Distribution Company (BEDC) PLC, Saturday, December 7th, continued it metering of houses at Aiguobasimwin Crescent and its environs, GRA, Benin City and other three coverage states of the company
The event which kick started across the four BEDC coverage states two weeks ago, is aimed at putting an end to estimated bill.
Speaking to Info Daily on behalf of the Head, Corporate Affairs Unit of the BEDC, Mrs. Gloria Mbagwu, said after the metering of houses at the area, any house whose owner fails or refuses to come for enumeration and metering in the area would be disconnected.
“Before we came here, we made an announcement via Radio and Television stations,, including distribution of fliers to create awareness about this programme, so, we are here for business. I want to assure you that any house that fails to come for enumeration and there after metering will be disconnected. We are not coming back here. So, we will not hesitate to disconnect any building that refuses to comply”, she added.
Mbagwu, however, noted that a desk has been created at the GRA customer care office to cater for complaints arising from the metering.
Responding to question on how long it takes to be metered, Mbagwu noted that it only takes 48 hours for a customer to be given a meter after passing through all the required processes.
Giving further enlightenment on simplicity of the process, she said “all what a customer needs to do is to come for registration and enumeration after which what is regarded clean up (Network clean up) will follow.
She added that clean-up is followed by registration and filling of MAP application form, there after debt reconcilation/rescheduling. She noted that the debt reconcilation stage was necessary so as to settle all discrepancies arising from underestimated or overestimated bill.
She explained that after a customer must have gone through the previous processes, members of staff of the BEDC would go to such customer’s premises for inspection and in readiness for metering.
According to her, after payment, the proper metering would take place.
Speaking to Info Daily shortly after being registered, a customer who wants his name not mentioned expressed satisfaction in the whole process.
He said though there was something BEDC has been doing to him in the past, has he came for the metering, personnels have been sent to his house and his complaint has been attended to without delay.
“I don’t want to be quoted in the media but I want to say so far so good, what I saw over there has been satisfactory to me. The people I met in the process are very polite and willing to listen to any of your complaint and attend to such.
“There has been something that I have been expressing displeasure over in my house regarding electricity, but as I came here and lodged the complaint, they have sent their electricians to my house and resolved it, so I am absolutely satisfied”, he added