Headline

BEDC Begins Network Clean Up To Boost Service Delivery

Published

4 years ago

September 25, 2021

The management of Benin Electricity Distribution Company, BEDC, Plc says it has began a major network ‘clean up exercise’ which entails mass disconnection of illegal consumers and those with other infractions that could hinder its smooth operation.

The management disclosed that the exercise was part of efforts at improving service delivery in line with the Service Reflective Tariff (SRT) regime in the electricity supply industry.

A statement signed by the Chief Executive Officer/Managing Director, BEDC, Funke Osibodu, which was made available to INFO DAILY, said the electricity distribution company did not just go into disconnection of such customers but first embarked on “massive customer reach-out programme through direct communication with customers by field representatives, POS-Agents, Call Centre representatives aiming to provide to the customer’s individual debt rescheduling solutions based on the Debt Rescheduling Scheme.”

The statement disclosed that the network cleanup, which started recently with a mass disconnection in Government Reservation Area (GRA) and Boundary Road in Benin City, Edo State, saw the company’s team comprising; business unit and service centre officers in these locations combing the network for illegalities.

The statement added that the exercise afforded BEDC staff opportunity to also interact with customers to identify the problems being experienced as a feedback for service improvement, with a view to resolving such complaints/issues to enable legitimate customers continue to enjoy improved service.

The statement disclosed that the exercise also afforded BEDC staff opportunity to go to customer houses, business premises to check installed meters especially Prepaid (PPM) ones, for possible bypass and/or huge debts, saying that such debts was hindering the company from optimising its service delivery.

While noting that during the clean up process customers were directed to channel their complaints to the company’s customer care unit with a view to resolving such complaints/issues quickly, its added that indebted customers were also encouraged to partake in the newly introduced Debt Rescheduling Scheme.

“Debt Rescheduling Scheme has been developed as palliative for customers who owe electricity bills and are unable to instantaneously pay such debts given various challenges which has reduced their ability to pay.

“The scheme provides the opportunity or possibility to restructure the terms and conditions for them to be able to settle their outstanding consumption bills on longer payment period of up to 60 months.

“We used the exercise to send a clear message to non-responsive customers that BEDC will not allow infractions to continue within in the network.

“The interaction was friendly and business-oriented. We assisted some of them resolve their issues, while several disconnections took place of others who were hugely indebted or illegally connected.

“The whole essence was to enable customers know that BEDC services in terms of energy distribution is sustainable if they pay their bills promptly,” the statement reads.

The statement further added that customers willing to settle debts signed debt rescheduling agreements during the exercise, while those with meter infractions and other illegalities were issued disconnection notices.

It reads further: “We encourage our esteemed customers to visit company’s service centres, or reach out through official communication channels, including our website, as well as partner POS Agent Channels to get a detailed insight of debt rescheduling scheme and take advantages of offered debt recovery solutions.

“In all, we appreciate what the exercise was able to achieve and we are glad that the Edo experience brought us closer to customers and also showed that we are working hard to improve customer experience by checking those infractions that could hinder our performance in the quest for improved power supply.”

The statement disclosed that the cleans up exercise will also be extended to other BEDC franchise areas in Ondo, Ekiti and Delta states, “as a measure towards enhancing the company’s performance whilst responding better to customers complaints in spite of the present period of economic difficulty.”

Headline

TikTok Bans 49,512 Live Sessions In Nigeria As Creators Stream Sex Romps

Published

4 hours ago

November 22, 2025

Editor

For the first time, TikTok has shared data on its enforcement of Live Monetization guidelines, following a surge in users going live during sexual activity. The platform released the figures during its West Africa Safety Summit in Dakar, Senegal, held in partnership with AfricTivistes.

In the second quarter of 2025, TikTok took action, including warnings and demonetization, against 2,321,813 Live sessions and 1,040,356 Live creators for violating its Live Monetization guidelines.

In Nigeria alone, 49,512 Live sessions were banned during the same period.

The Summit brought together senior government officials, policy experts, NGOs, regulators, media representatives, and industry leaders from West African nations, including Nigeria, Senegal, Mali, Côte d’Ivoire, Burkina Faso, Chad, and Ethiopia.

Delegates discussed strategies to strengthen user protection and content moderation frameworks tailored to regional challenges.

The event marked a pivotal moment for TikTok’s regional safety efforts and its commitment to upholding global safety standards across Sub-Saharan Africa.

Experts shared insights, examined online safety challenges, and explored collaborative measures under TikTok’s #SaferTogether initiative.

TikTok’s Outreach and Partnerships Manager for Sub-Saharan Africa, Duduzile Mkhize, emphasized the platform’s commitment to enhancing user security through stakeholder collaboration.

She stated: “While global, we remain hyper-local in our day-to-day efforts. The dialogue at this Summit is invaluable because only through insights sharing and collaboration with policymakers and local partners across West Africa can we prevent a fragmented and insecure digital environment.

“United action can help us guarantee a safe space for our community to discover, create, and connect responsibly.”

A key partner in this effort is Nigeria’s Dr. Akinola Olojo, expert on preventing and countering violent extremism, and member of TikTok’s Sub-Saharan Africa Safety Advisory Council.

He said: “The convening of various stakeholders in Dakar, sharing insights for collaborative action, proves that the work we do alongside TikTok is not in vain.

“We must move beyond reactive measures and continue to build proactive systems that empower communities to resist radicalization and leverage online spaces for positive social impact.”

Globally, TikTok removed over 189 million videos in the same quarter, representing just 0.7% of all content uploaded. Of these, 163.9 million were flagged by AI-driven moderation systems.

Notably, 99.1% of removals were detected proactively, and 94.4% were taken down within 24 hours. The platform also removed 76,991,660 fake accounts, alongside 25,904,708 accounts suspected to belong to users under the age of 13.

In Nigeria, TikTok removed 3,780,426 videos between April and June 2025 for violating Community Guidelines. Impressively, 98.7% were removed before being viewed, and 91.9% were taken down within 24 hours.

The data, released in TikTok’s Quarter 2 2025 Community Guidelines Enforcement Report, underscores the platform’s ongoing commitment to creating a safe digital space for its users.

Headline

Nnamdi Kanu’s Case Proof Of Religious Persecution In Nigeria – US lawmaker, John James

Published

2 days ago

November 20, 2025

Editor

Former chairman of the Africa Subcommittee and now a member of the Energy and Commerce Committee, Representative, John James, has claimed that the case of Nnamdi Kanu, the leader of the Indigenous People of Biafra, IPOB, is proof of religious persecution in Nigeria.

James stated this when the United States House Subcommittee on Africa on Thursday, held a public hearing to review President Donald Trump’s recent redesignation of Nigeria as a Country of Particular Concern.

The hearing in Washington, DC included senior US State Department officials and Nigerian religious leaders.

James claimed that in the case of Nnamdi Kanu, Nigeria’s Court of Appeal had struck down the charges against him and ordered his release in 2022.

He said: “Religious persecution is tied to political repression and weakening institutions in Nigeria. The detention of Mazi Nnamdi Kanu is a clear example.

“In 2022, Nigeria’s Court of Appeals struck down the charges against him and ordered his release.

“The UN Working Group for Arbitrary Detention has also called for his unconditional release, yet he remains in solitary confinement in deteriorating health and recently had to represent himself in court.

“Nigeria has signaled that the law is optional and targeting Christians is fair game. Just hours ago this morning, despite the pleas and cries of Nigerian people and many Nigerian lawmakers, Kanu was convicted on all charges.”

Nnamdi Kanu was on Thursday, sentenced to life imprisonment over terrorism charges.

Headline

Nigerians Don’t Trust Their Govt – US Congressman Riley Moore

Published

2 days ago

November 20, 2025

Editor

US Congressman Riley Moore has said that Nigerian people do not trust their government.

Moore stated this on Thursday at US House of Representatives Subcommittee on Africa, which is investigating Trump’s redesignation of Nigeria as a ‘Country of Particular Concern’, CPC.

“The Nigerian people don’t trust their government. ‘How can you trust a government that doesn’t show up when you ask them to?

“The Nigerian government must work with the US in cooperation to address these insecurity issues.

“A case that just happened recently in Plateau state. We had a pastor there who warned the Nigerian government that they were under attack. There’s imminent attack forces here in the next 24 hours. Please come and help us.

“The Nigerian government did not only ignore it but put up a press release that it is fake news,” he said.

Moore would be meeting with a delegation of senior members of the Nigerian government, over the devastating insecurity in Nigeria and the US designation of the country as CPC, DAILY POST reports.