Headline

BEDC Begins Network Clean Up To Boost Service Delivery

Published

4 years ago

September 25, 2021

The management of Benin Electricity Distribution Company, BEDC, Plc says it has began a major network ‘clean up exercise’ which entails mass disconnection of illegal consumers and those with other infractions that could hinder its smooth operation.

The management disclosed that the exercise was part of efforts at improving service delivery in line with the Service Reflective Tariff (SRT) regime in the electricity supply industry.

A statement signed by the Chief Executive Officer/Managing Director, BEDC, Funke Osibodu, which was made available to INFO DAILY, said the electricity distribution company did not just go into disconnection of such customers but first embarked on “massive customer reach-out programme through direct communication with customers by field representatives, POS-Agents, Call Centre representatives aiming to provide to the customer’s individual debt rescheduling solutions based on the Debt Rescheduling Scheme.”

The statement disclosed that the network cleanup, which started recently with a mass disconnection in Government Reservation Area (GRA) and Boundary Road in Benin City, Edo State, saw the company’s team comprising; business unit and service centre officers in these locations combing the network for illegalities.

The statement added that the exercise afforded BEDC staff opportunity to also interact with customers to identify the problems being experienced as a feedback for service improvement, with a view to resolving such complaints/issues to enable legitimate customers continue to enjoy improved service.

The statement disclosed that the exercise also afforded BEDC staff opportunity to go to customer houses, business premises to check installed meters especially Prepaid (PPM) ones, for possible bypass and/or huge debts, saying that such debts was hindering the company from optimising its service delivery.

While noting that during the clean up process customers were directed to channel their complaints to the company’s customer care unit with a view to resolving such complaints/issues quickly, its added that indebted customers were also encouraged to partake in the newly introduced Debt Rescheduling Scheme.

“Debt Rescheduling Scheme has been developed as palliative for customers who owe electricity bills and are unable to instantaneously pay such debts given various challenges which has reduced their ability to pay.

“The scheme provides the opportunity or possibility to restructure the terms and conditions for them to be able to settle their outstanding consumption bills on longer payment period of up to 60 months.

“We used the exercise to send a clear message to non-responsive customers that BEDC will not allow infractions to continue within in the network.

“The interaction was friendly and business-oriented. We assisted some of them resolve their issues, while several disconnections took place of others who were hugely indebted or illegally connected.

“The whole essence was to enable customers know that BEDC services in terms of energy distribution is sustainable if they pay their bills promptly,” the statement reads.

The statement further added that customers willing to settle debts signed debt rescheduling agreements during the exercise, while those with meter infractions and other illegalities were issued disconnection notices.

It reads further: “We encourage our esteemed customers to visit company’s service centres, or reach out through official communication channels, including our website, as well as partner POS Agent Channels to get a detailed insight of debt rescheduling scheme and take advantages of offered debt recovery solutions.

“In all, we appreciate what the exercise was able to achieve and we are glad that the Edo experience brought us closer to customers and also showed that we are working hard to improve customer experience by checking those infractions that could hinder our performance in the quest for improved power supply.”

The statement disclosed that the cleans up exercise will also be extended to other BEDC franchise areas in Ondo, Ekiti and Delta states, “as a measure towards enhancing the company’s performance whilst responding better to customers complaints in spite of the present period of economic difficulty.”

Headline

EU Fines Elon Musk’s X €120m For Violating Digital Content Rules

Published

1 hour ago

December 6, 2025

Editor

Elon Musk’s social media platform, X, has been hit with a €120 million ($140 million) fine by European Union tech regulators for violating multiple provisions of the EU’s Digital Services Act (DSA).

This marks the first significant penalty imposed under this landmark legislation.

On Friday, the European Commission announced the fine, citing various violations by X, including misleading platform features and a lack of transparency in research practices.

Regulators pointed out that one of the violations involved the misleading design of the blue verification checkmark. This feature is now linked to subscription payments instead of identity validation, which the EU described as “deceptive and potentially harmful.”

The Commission also criticized X for not maintaining transparent advertising records and for restricting researchers’ access to publicly available data on the platform.

This ruling is likely to heighten diplomatic tensions between Brussels and Washington. U.S. officials from the Trump administration had previously condemned Europe’s regulatory approach toward major tech companies, claiming that EU policies unfairly target American firms and restrict free expression.

However, the European Commission defended its stance, stating that enforcement under the DSA is not influenced by nationality. They emphasized that the legislation is designed to promote online accountability, protect users, and ensure transparency in digital operations—standards that are increasingly becoming global benchmarks.

“The DSA does not discriminate by company origin,” the Commission argued, maintaining that the penalties reflect Europe’s commitment to protecting democratic values and responsible digital governance.

The fine marks a significant test case for the EU’s new regulatory regime and could set precedent for similar action against other platforms not in full compliance with the law.

Headline

Nigerian Ringleader Of Nationwide Bank Fraud, Money Laundering Jailed In US, Says FBI

Published

1 hour ago

December 6, 2025

Editor

The Federal Bureau of Investigation (FBI) has announced the sentencing of Nigerian national Oluwaseun Adekoya, the mastermind behind a sprawling bank fraud and money-laundering operation that targeted victims across the United States.

According to investigators, Adekoya, who operated under multiple aliases including “Ace G.,” “BRODA,” “Legendary,” “SANTA,” “SANTANA,” “Sammy LaBanco,” “Sean Maison,” and “Kiing_maison” led a sophisticated criminal network that stole and laundered more than $2 million by impersonating individuals nationwide.

The FBI said the long-running operation, internally code-named Operation Catch Me if You Can, relied on coordinated efforts across numerous law enforcement and banking agencies.

Headline

VIDEO: Nigerians In UK Lament Delayed Passport Capturing At ‘Crowded’ Birmingham Centre

Published

2 hours ago

December 6, 2025

Editor

Nigerians in the United Kingdom (UK) have cried out to the Nigerian authorities over delays in renewing their international passports, describing the capturing experience as frustrating.

According to a video from the Nigerian Passport Intervention Centre in Birmingham, sighted by Tribune Online, hundreds of people are seen lurking around while waiting for officials to arrive for the exercise.

In the video, a lady narrated how the crowd had gathered since around 4am on Friday after their names had been taken down the previous day with the promise that the capturing would be done the next day.

“They promised they’re going to start at 9am and at 12pm when I was leaving, they’ve not even started attending to people. We heard that the officials were not even at the scene,” she said.

Continuing, the video showed the arrival of some of the officials, whom the lady said had asked the crowd to return the next day.

“While I was walking to my taxi, I saw some of the officials. I recognised them from yesterday when he addressed the people saying ‘Go and come back tomorrow’. The one driving that car was the one who was addressing us yesterday,” she added, referring to a vehicle in the viral clip.

The lady further criticised their attitude to the plight of Nigerians at the centre, saying many, including herself, came with babies.

“It’s so shameful that Nigeria will still happen to you even if you’re outside Nigeria. It’s the people, not only the government,” she added.

Reacting to the video, another user simply identified as OduduAbasi Umo-Odiong, posted two short clips showing people agitated at the centre.

“People are already getting agitated today. The frustration is rising and the situation is becoming tense,” he captioned.

However, an X user, identified as Williams Ibironke, disagreed with the information in the video, saying the officials work till midnight.

“The information she posted was purposely made as content to miss direct people. those pple are working til midnight everyday, they closed @3am so how can they resume early again. I did mine @12:33am this morning and I still left people there, meaning they may not close until 2am,” he posted.

Other X users reacting to the video called on the Minister of Interior, Olubunmi Tunji-Ojo, to act swiftly on the issue, wondering how the positive reform he introduced is addressing the issue.

“Someone has fingered a working system to their benefit. Just a few weeks ago, you can start and finish your passport renewal process on your mobile phone without leaving your home.

“What happened to that positive change?,” a user asked.

All possible efforts to get Nigerian authorities’ reaction to the issue proved abortive as of the time of filing this report as neither the Minister nor the Interior Ministry responded to messages sent to them.

Watch video here

Source: Nigerian Tribune