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Data Protection: We Ensure Consumer’s Voice Is Heard, Complaints Addressed – NCC

Published

3 years ago

March 16, 2023

The Nigerian Communications Commission, NCC, has revealed that it increased its capacity to handle type approval of devices as a result of the introduction of 5G-enabled devices.

The Commission also said it has intensified efforts to educate telecom consumers on the benefits of 5G, particularly as regards the higher speed of data.

Ayanbanji Ojo, Head of the Consumer Affairs Bureau in the Commission said this during his opening address at the 91st edition of the Telecom Consumer Parliament, TCP, held on Thursday in Abuja.

The theme of the 91st edition of the Telecom Consumer Parliament is ‘Data Depletion: Discussions on Various Perspectives’.

He noted that the Consumer Affairs Bureau is mandated by the Nigerian Communications Act 2003 to protect, inform and educate telecom consumers.

According to him, it is in line with this mandate that the Commission designed the TCP as a forum for the active exchange of ideas on how to mitigate salient issues affecting the consumers of telecom services in the country.

“At the beginning of the Parliament, it was a quarterly engagement that includes so many invited consumers, however, it has been redesigned to twice a year and limited to the Telecoms Regulator and Service Providers, the Consumer Advocacy Groups, and other relevant stakeholders,” he explained.

“This redesigned TCP has deepened the engagements for the benefit of telecom consumers.

“You may be pleased to know that following the 90th edition of the TCP which took place in Lagos last year with the theme “5G Technology: Opportunities and Challenges”, the Commission has increased its capacity to handle type approval of devices as a result of the introduction of 5G enabled devices and also intensified efforts to educate telecom consumers on the benefits of 5G, particularly as regards the higher speed of data.

He said the Consumer Affairs Bureau of the Commission has maintained a direct interface with telecom consumers through its various communication channels.

“Either as a result of data usage or consumption, consumers are steadily informing the Commission of their experience with the depletion of their data; a prevalent complaint in the wake of their recent migration to 4G/LTE technology,” he added.

“As a nation, we have struggled with the effect of the COVID-19 lockdown, which necessitated an upsurge in the use of data-enabled devices for communication whether for school, work, or social interaction.

“Our Mobile Network Operators have also had to upgrade their infrastructure to accommodate the extra pressure brought by streaming platforms necessary for consumers to work, for academic purposes, carry out business, and socialize.

“Amid these changes, and as consumers are adapting to the migration from 3G to 4G and now 5G technology, they are registering complaints regarding the unusual depletion of their data, which gives rise to the theme of our discussion today.

“It is our responsibility to ensure that the consumer’s voice is heard and that their complaints are addressed by the relevant stakeholders.”

News

Jimmy Cliff, Jamaican Reggae Legend, Cultural Icon, Is Dead

Published

46 minutes ago

November 24, 2025

Editor

Jimmy Cliff, the Jamaican singer and actor whose music helped bring reggae to a global audience, has died at the age of 81.

His wife, Latifa Chambers, shared the news on Instagram, saying: “It’s with profound sadness that I share that my husband, Jimmy Cliff, has crossed over due to a seizure followed by pneumonia. I am thankful for his family, friends, fellow artists and coworkers who have shared his journey with him.

“To all his fans around the world, please know that your support was his strength throughout his whole career … Jimmy, my darling, may you rest in peace.” The message was also signed by their children, Lilty and Aken.

Cliff rose to international fame with hits including You Can Get It If You Really Want, I Can See Clearly Now, and Wonderful World, Beautiful People. His lead role in the 1972 film The Harder They Come further cemented his place in Jamaican cultural history and introduced reggae to wider audiences, particularly in the United States.

He was one of only a few musicians, alongside Bob Marley, to receive the Jamaican Order of Merit.

Jamaican Prime Minister Andrew Holness paid tribute, calling him “a true cultural giant whose music carried the heart of our nation to the world … Jimmy Cliff told our story with honesty and soul. His music lifted people through hard times, inspired generations, and helped to shape the global respect that Jamaican culture enjoys today.”

Born in Saint James, Jamaica, in 1944, Cliff began his career in the early 1960s in Kingston, working with producer Leslie Kong. After early local success, he gained international attention through Island Records and by performing to diverse audiences in London. Cliff’s music often blended upbeat rhythms with socially conscious lyrics, addressing topics from war to social justice.

In addition to his music, Cliff acted in several films, toured widely, and collaborated with artists including the Rolling Stones, Sting, and Wyclef Jean. His most recent album, Refugees (2022), won a Grammy for best reggae album, marking one of two wins from seven nominations over his career.

Jimmy Cliff, Jamaican reggae legend, cultural icon, leaves behind a legacy of music, film, and cultural influence that shaped both Jamaica and the world.

(The Guardian UK)

News

BREAKING: South-West Governors Hold Security Meeting In Ibadan

Published

2 hours ago

November 24, 2025

Editor

Governors of the South-West are meeting in Ibadan, the Oyo State capital, over the security situation in the region.

The governors in attendance are Seyi Makinde, Oyo, Dapo Abiodun, Ogun, Babajide Sanwo-Olu, Lagos, Lucky Aiyedatiwa, Ondo and Biodun Oyebanji, Ekiti.

Governor Ademola Adeleke of Osun State is represented by his deputy, Kola Adeusi.

According to reports, that the meeting was summoned to review the security situation in the South-West.

Special Adviser on Media to Governor Seyi Makinde, Dr Sulaimon Olanrewaju, confirmed the development to DAILY POST on Monday afternoon.

Olanrewaju, in a brief telephone conversation with DAILY POST, noted that all the governors except Adeleke who sent his deputy are currently in the meeting.

He said, “The meeting has started. All the governors are present except Governor Adeleke who was represented by his deputy.”

News

Army Releases List Of Shortlisted Candidates For SSC Course

Published

2 hours ago

November 24, 2025

Editor

The Nigerian Army has announced the release of the list of shortlisted candidates for the Short Service Combatant Commission Course 49/2026 Selection Board.

In a Monday statement signed by the Military Secretary (Army), the Army said the full list of successful applicants is now available on its recruitment portal: recruitment.army.mil.ng.

According to the statement, shortlisted candidates are to report to the Nigerian Defence Academy, Ribadu Campus, Kaduna State, on December 1, 2025

“The shortlisted candidates are to report to the Nigerian Defence Academy Ribadu Campus (Old Site), Kaduna State on 1 December 2025.

“Candidates are advised to be in Kaduna on 30 November 2025 and report to the Selection Board venue between 6 am 11 am on 1 December 2025,” the statement partly read.

The Army warned that “candidates who arrive after 11am on 1 December 2025 will be automatically disqualified.”

It was stated that candidates are required to present original and photocopies of all academic and professional certificates, including NYSC discharge or exemption certificates.

They must also bring a valid birth certificate, certificate of state of origin, BVN printout, NIN slip, and completed forms from the SSCC portal.

The Army further listed items candidates must come with, including writing materials, blue shorts, white T-shirts, white canvas shoes, toiletries, beddings, full-size coloured photographs, and scratch cards for checking WAEC or NECO results.

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Parents or guardians must also provide a “duly signed Letter of Consent” made in a recognised court of law, declaring they will not seek compensation for any injury or death during the exercise.

The selection process will include document verification, physical and medical tests, academic assessments and an oral interview.

The Army noted that any alteration on documents will automatically render them invalid.

According to the statement, candidates will be accommodated and fed during the exercise but must cater for their transportation. The use of private vehicles and visits from outsiders are prohibited for the entire duration.

The Army also cautioned that a high level of discipline is required, stressing that “candidates who violate any instruction during the Selection Board will be disqualified.”

The statement added that, due to the military nature of the exercise, the Nigerian Army will not be liable for injuries or deaths recorded during the selection.

“A high standard of discipline is expected from all candidates. Candidates who violate any instruction during the Selection Board will be disqualified.

“Due to the military nature of the Exercise, the Nigerian Army shall not be liable for any injuries/deaths recorded in the course of the Selection Board,” the statement concluded.