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Ex-Facebook Manager Criticizes Company, Urges More Oversight

Published

3 years ago

October 6, 2021

Editor

While accusing the giant social network of pursuing profits over safety, a former Facebook data scientist told Congress Tuesday she believes stricter government oversight could alleviate the dangers the company poses, from harming children to inciting political violence to fueling misinformation.

Frances Haugen, testifying to the Senate Commerce Subcommittee on Consumer Protection, presented a wide-ranging condemnation of Facebook.
She accused the company of failing to make changes to Instagram after internal research showed apparent harm to some teens and being dishonest in its public fight against hate and misinformation.

Haugen’s accusations were buttressed by tens of thousands of pages of internal research documents she secretly copied before leaving her job in the company’s civic integrity unit.

But she also offered thoughtful ideas about how Facebook’s social media platforms could be made safer.

Haugen laid responsibility for the company’s profits-over-safety strategy right at the top, with CEO Mark Zuckerberg, but she also expressed empathy for Facebook’s dilemma.

Haugen, who says she joined the company in 2019 because “Facebook has the potential to bring out the best in us,” said she didn’t leak internal documents to a newspaper and then come before Congress in order to destroy the company or call for its breakup, as many consumer advocates and lawmakers of both parties have called for.

Haugen is a 37-year-old data expert from Iowa with a degree in computer engineering and a master’s degree in business from Harvard. Prior to being recruited by Facebook, she worked for 15 years at tech companies including Google, Pinterest and Yelp.

“Facebook’s products harm children, stoke division and weaken our democracy,” Haugen said. “The company’s leadership knows how to make Facebook and Instagram safer but won’t make the necessary changes because they have put their astronomical profits before people.”

“Congressional action is needed,” she said. “They won’t solve this crisis without your help.”

In a note to Facebook employees Tuesday, Zuckerberg disputed Haugen’s portrayal of the company as one that puts profit over the well-being of its users, or that pushes divisive content.

“At the most basic level, I think most of us just don’t recognize the false picture of the company that is being painted,” Zuckerberg wrote.

He did, however, appear to agree with Haugen on the need for updated internet regulations, saying that would relieve private companies from having to make decisions on social issues on their own.

“We’re committed to doing the best work we can, but at some level the right body to assess tradeoffs between social equities is our democratically elected Congress,” Zuckerberg wrote.

Democrats and Republicans have shown a rare unity around the revelations of Facebook’s handling of potential risks to teens from Instagram, and bipartisan bills have proliferated to address social media and data-privacy problems. But getting legislation through Congress is a heavy slog. The Federal Trade Commission has taken a stricter stance toward Facebook and other tech giants in recent years.

“Whenever you have Republicans and Democrats on the same page, you’re probably more likely to see something,” said Gautam Hans, a technology law and free speech expert at Vanderbilt University

Haugen suggested, for example, that the minimum age for Facebook’s popular Instagram photo-sharing platform could be increased from the current 13 to 16 or 18.

She also acknowledged the limitations of possible remedies. Facebook, like other social media companies, uses algorithms to rank and recommend content to users’ news feeds. When the ranking is based on engagement — likes, shares and comments — as it is now with Facebook, users can be vulnerable to manipulation and misinformation. Haugen would prefer the ranking to be chronological. But, she testified, “People will choose the more addictive option even if it is leading their daughters to eating disorders.”

Haugen said a 2018 change to the content flow contributed to more divisiveness and ill will in a network ostensibly created to bring people closer together.

Despite the enmity that the new algorithms were feeding, she said Facebook found that they helped keep people coming back — a pattern that helped the social media giant sell more of the digital ads that generate the vast majority of its revenue.

Haugen said she believed Facebook didn’t set out to build a destructive platform. “I have a huge amount of empathy for Facebook,” she said. “These are really hard questions, and I think they feel a little trapped and isolated.”

But “in the end, the buck stops with Mark,” Haugen said, referring to Zuckerberg, who controls more than 50% of Facebook’s voting shares. “There is no one currently holding Mark accountable but himself.”

Haugen said she believed that Zuckerberg was familiar with some of the internal research showing concerns for potential negative impacts of Instagram.

The subcommittee is examining Facebook’s use of information its own researchers compiled about Instagram. Those findings could indicate potential harm for some of its young users, especially girls, although Facebook publicly downplayed possible negative impacts. For some of the teens devoted to Facebook’s popular photo-sharing platform, the peer pressure generated by the visually focused Instagram led to mental health and body-image problems, and in some cases, eating disorders and suicidal thoughts, the research leaked by Haugen showed.

One internal study cited 13.5% of teen girls saying Instagram makes thoughts of suicide worse and 17% of teen girls saying it makes eating disorders worse.

She also has filed complaints with federal authorities alleging that Facebook’s own research shows that it amplifies hate, misinformation and political unrest, but that the company hides what it knows.

After recent reports in The Wall Street Journal based on documents she leaked to the newspaper raised a public outcry, Haugen revealed her identity in a CBS “60 Minutes” interview aired Sunday night.

As the public relations debacle over the Instagram research grew last week, Facebook put on hold its work on a kids’ version of Instagram, which the company says is meant mainly for tweens aged 10 to 12.

Haugen said that Facebook prematurely turned off safeguards designed to thwart misinformation and incitement to violence after Joe Biden defeated Donald Trump in last year’s presidential election, alleging that doing so contributed to the deadly Jan. 6 assault on the U.S. Capitol.

After the November election, Facebook dissolved the civic integrity unit where Haugen had been working. That was the moment, she said, when she realized that “I don’t trust that they’re willing to actually invest what needs to be invested to keep Facebook from being dangerous.”

Haugen says she told Facebook executives when they recruited her that she wanted to work in an area of the company that fights misinformation, because she had lost a friend to online conspiracy theories.

Facebook maintains that Haugen’s allegations are misleading and insists there is no evidence to support the premise that it is the primary cause of social polarization.

“Today, a Senate Commerce subcommittee held a hearing with a former product manager at Facebook who worked for the company for less than two years, had no direct reports, never attended a decision-point meeting with (top) executives – and testified more than six times to not working on the subject matter in question. We don’t agree with her characterization of the many issues she testified about,” the company said in a statement.

(AP)

News

Nigerian Emerges First Black Woman To Bag PhD In Robotics At Michigan Varsity

Published

4 hours ago

May 8, 2024

Editor

A Nigerian woman, Oluwami Dosunmu-Ogunbi, has made history as the first black woman to bag a PhD in Robotics at the University of Michigan in the United States.

Speaking at the university’s College of Engineering convocation, Dosunmu-Ogunbi, a daughter of Nigerian immigrants, spoke on the support she received in realising her aspirations.

She said, “I do not stand here on my own two feet alone. None of us got here by our individual merit alone, whether it be teacher, friends, family, mentors, or role models, we each have one or multiple people to whom we are grateful for making this moment possible.”

She added that she wants to be remembered as the University of Michigan’s first black woman to get a PhD in Robotics and she wants to use her knowledge in engineering to improve the lives of others.

She added, “A Michigan Engineer is one who does not just provide scientific and technological leadership, but is also one who is intellectually curious, socially conscious, creates collaborative solutions to societal problems, and promotes an inclusive and innovative community of service for the common good.

“We each have a solemn duty to make positive contributions to the world. Well, my reasons for becoming an engineer were initially frivolous, but they eventually moved into something more meaningful. I want to have a positive impact on the world.”

The University of Michigan Robotics Department website describes Dosunmu-Ogunbi’s journey as one shared by many PhD students who initially lack a clear vision for their final goals.

It added that Dosunmu-Ogunbi has been an active community builder in robotics, earning an MLK Spirit Award from the College of Engineering for mentoring and inspiration as well as being named an outreach ambassador by Robotics for three years, 2021–2023.

The Department also disclosed that she was named a runner-up in the
College of Engineering’s three–minute thesis competition and has been inducted into the Bouchet Society, which recognises outstanding scholarly achievement and promotes diversity in graduate education and the professoriate.

Dosunmu-Ogunbi is currently interviewing for faculty positions, the department revealed.

News

Delta Bloodbath: Relief As Army Withdraws Soldiers From Okuama Community

Published

5 hours ago

May 8, 2024

Editor

Soldiers of the Nigerian Army who have been laying siege on the Okuama community in Ughelli South Local Government Area of Delta State since March 14, 2024, following the killing of 17 army officers and soldiers on a peace mission, have been pulled out from the community.

Local sources from Akugbene and Okoloba communities in Bomadi Local Government Area told newsmen on Wednesday that “the military troops were sighted suddenly pulling out of Okuama community on Tuesday, May 7, 2024.”

Delta State Governor, Sheriff Oborevwori, while confirming the troops withdrawal from Okuama community, lauded President Bola Tinubu and the military high command for their interventions.

Oborevwori, at a media briefing, said that with the withdrawal of the troops, the people of Okuama could now safely return to their homes and begin the process of reintegration and rebuilding their homes and community.

The governor said, “My dear good people of Delta State, I have the pleasure to announce to you that, upon many deliberations and collaborations between the state government and the military leadership, the Nigerian Army has agreed to withdraw its officers and men from Okuama.

“I spoke with the Chief of Army Staff, Lt. Gen. Taoreed Lagbaja, on Monday, 6th of May, and as of today, 8th of May, 2024, the military has withdrawn from Okuama.

“With this development, the people of Okuama can now safely return to their homes and begin the process of reintegration and rebuilding their homes.”

Although Oberevwori had earlier appealed to indigenes and farmers to move into a rehabilitation camp being set up for Internally Displaced Persons by the state government “for proper welfare as a first step towards their resettlement to their community,” Okuama leaders had reportedly expressed reluctance to yield to the governor’s call regarding IDPs.

The Chairman of the State Government Committee to manage the Ewu IDP Camp, Mr. Abraham Ogbodo, who affirmed that the governor had already released N10 million to the Committee to ease the take-off of the Camp site at Ewu Grammar School lamented the noticeable lack of willingness by the Okuama indigenes to move into the IDP camp despite the efforts being put in place.

News

Activists To Protest Reporter’s Detention In Abuja Thursday

Published

5 hours ago

May 8, 2024

Editor

Protesters have vowed to storm the headquarters of the Nigeria Police Force in Abuja, the Federal Capital Territory, on Thursday, over the prolonged detention of a reporter with the Foundation for Investigative Journalism, Daniel Ojukwu.

On Wednesday, flyers circulating on social media shared by activists, journalists and other Nigerians called people to “join us for a peaceful protest at the police headquarters Abuja on Thursday by 9am”.

Former presidential candidate and publisher of Sahara Reporters, Omoyele Sowore, also shared the flyer on X which had the reporter’s image, captioning it “An end to #CybercrimeAct2015Now. Let’s all be there at 9 am tomorrow (Thursday).”

Human rights group, the Take It Back Movement, also posted on X, “We will be here tomorrow at 9 am, prompt! Join us. #FreeDanielOjukwu.”

The group’s coordinator, Juwon Sanyaolu, further confirmed to our correspondent in an interview, “We are rallying all our members to participate in the protest. This is democracy and the police are not bigger than the law.”

A lawyer and activist, Deji Adeyanju, also wrote on X, “The protest at the Force Headquarters will also be an opportunity to protest against cybercrime levy.”

Ojukwu was picked up Wednesday, May 1, 2024, by the police on the streets of Lagos and was transferred to the Nigeria Police Force-National Cyber Crime Centre in Abuja on Sunday.

Widespread condemnations have trailed the journalist’s abduction even as the police maintain that a petition was filed against the journalist but have not given details.

The President of the Nigerian Guild of Editors, Eze Anaba, condemned the reporter’s abduction.

“The police cannot detain somebody for seven days under any law in Nigeria as we speak,” he had told The PUNCH on Tuesday.

FIJ on Monday reported that a Senior Advocate of Nigeria was behind the petition that led to the abduction of Ojukwu by the police.

According to the media house, the petition is in relation to FIJ’s coverage of alleged financial mismanagement in the office of the Senior Special Assistant to the President on Sustainable Development Goals, Adejoke Orelope-Adefulire.

In one of its investigative pieces on the office, FIJ had reported how a sum of N147.1m reportedly meant for the building of classrooms and a skill acquisition centre was allegedly sent to the account of a restaurant.

But in a statement on its X handle on Monday, the OSSAP-SDGs denied the allegation, describing it as “false from the onset.”

The statement said the office “has been transparent in its operations and project implementation processes” and noted that “therefore, the assertion that our project was sponsored by a restaurant is false and baseless.”

The Director of the Cyber Crime Centre, Uche Ifeanyi, on Tuesday, told The PUNCH the bail conditions for the detained journalist who has spent seven days in custody had not been met.

“We’ve served them papers for bail conditions. I think the problem is they’ve not been able to meet up with the bail conditions. The person they brought on Monday could not even produce an ID card. They brought someone on Tuesday who is not a civil servant. You know how sensitive the case is. So, once they bring the civil servant of measure, we will know,” he said.

FIJ’s founder, Fisayo Soyombo said on Tuesday it was “insane” to keep the journalist for that long. “I can’t believe this is happening in a democracy. The law is clear. If you feel that something false has been published against you, the process is laid down, you go to court and institute a case. You can’t just pick someone in Gestapo style and claim the person has a case to answer.”