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How FCCPC Solved My Over N600,000 Estimated Billing By JEDC – Consumer

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An electricity consumer in Bauchi state, Abubakar Yusuf has recounted how his estimated billing problems with the Jos Electricity Distribution Company (JEDC) was resolved within a couple of days by the Federal Competition and Consumer Protection Commission (FCCPC)

Yusuf, who is also a Professor from the Abubakar Tafawa Balewa University (ATBU) Bauchi, said he had an estimated billing of over N600,000 and was being charged N90,000 to N95,000 monthly.

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He disclosed this on Saturday at the end of a four-day one stop-shop for addressing billing, metering, transformer, connection, disconnection, customer service and other electricity consumer issues in JEDC coverage areas organized by FCCPC in Bauchi.

“My complaint was so serious and when I came here, I was attended to quickly. I went through the guidelines, filled the forms and they interviewed me. In fact, I was receiving a huge amount of energy bills and it kept increasing every month to the extent that I was being charged over N600,000 outstanding bills.

READ ALSO: Army Recovers One Million Litres Of Crude In Rivers

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“I received about N90,000 to N95,000 monthly. So, when I complained here, they quickly went through my record, do you know they finally asked me to pay to clear my account? Just about N50,000.

“This is so excellent, I never thought that something like this could happen in Nigeria. I am so impressed and I want to encourage everyone that has similar problems to come and complain to this FCCPC,” he said.

The Professor, who commended the federal government for the establishment of the commission and its commitment in solving people’s problems in energy related matters, said he is now a satisfied customer of electricity service.

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Also speaking, Honourable Tanko Dutse, who could not hide his happiness said that the FCCPC had opened people’s eyes to the fact that they have rights over issues of electricity distribution and consumption.

READ ALSO: Tinubu To Unveil Aba Power Plant Monday

He said: “Many people don’t know that they have a right because they assume it is still the decree during military rule that NEPA are always right and that you cannot challenge them.

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“But with this commission and what they are doing to people and especially myself, I’m very impressed and happy with how they solved my problem.

“I had wanted to instigate a legal action against the JEDC that I deserve to have electricity without any obstruction before I got to know about this commission. I came and they resolved the matter and right now, I’m so happy and grateful to the federal government for this laudable commission.”

Dutse however, urged the commission to intensify awareness campaigns through the media so that a lot of people would get to know about the commission and what they do.

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READ ALSO: Why Parliamentary System May Not Work — Obasanjo

Earlier, Mr Adamu Abdullah, Acting Executive Chairman, FCCPC said that the one stop-shop is held in all zones of the country to gather complaints of consumers in supply and distribution of power, banking and aviation and proffer possible solutions to them.

He said this is because the mandate of the commission is to protect the interests of consumers across the country.

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“Electricity Services consumers have come and reported to us that they are not satisfied with the services, so we decided to intervene.

“The complaints have to do with estimated billing, supply of meters, communities in which they pull resources to buy infrastructure materials like transformers, wires, poles and were still charged to pay for the installation apart from buying the materials themselves.

“These are issues we have discussed with the Nigerian Electricity Regulatory Commission since we have an MoU. So, if we find out that there is any customer that comes to report that something beyond his cap has been charged to his meter, we have to sit down with the DISCO and resolve it,” He said.

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Textile, Garment And Tailoring Workers Assault Journalists In Edo

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Some members of the National Union of Textile, Garment and Tailoring Workers of Nigeria (NUTGTWN), Edo State branch,
on Tuesday, assaulted journalists who were invited to their secretariat to cover their meeting.

Deputy General Secretary of the NUTGTWN, Comrade Emeka Nkwoala, invited the journalists to the secretariat of the body to get the outcome of a meeting he was directed to hold with them following the resignation of the branch chairman, Mike Ochei from the Caretaker Committee, and the suspension leadership of the union in Edo State over his resignation.

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The Caretaker Committee was set up by the leadership of the Nigerian Labour Congress (NLC) to resolve the crisis and conduct election into the state leadership of the Congress.

Ochei, while resiging was quoted to have said that he was coerced into the membership of the caretaker committee, hence his resignation.

READ ALSO: Edo Deputy Gov Tasks Lab Scientists On Research, Vaccine Production

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Trouble, however, started, when, after the journalists introduced themselves inside the hall, and as Nkwoala about to talk, some of the members of the body started shouting ‘we don’t need press,’ it is an internal affair, they must leave,’ which was followed by some of the union members physically assaulting the journalists. One of the members poked his hands into the eyes of one of the reporters, while they used derogatory words on them.

Addressing journalists after the uproar that followed the meeting, Nkwoala said Ochei was contacted and informed before he was nominated to serve in the NLC committee, stressing that it was, therefore, wrong for him to have claimed that he was coerced into the committee.

He, thereafter, apologised to journalists who were harassed by some members of the union.

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READ ALSO:Nigerian Jailed In US Over $6m Inheritance Fraud

Nkwoala said: “I want to apologise on behalf of our union, we are a matured union, we hold the press in high esteem and we relate very well with the press. From the inception of our union, our past leaders didn’t joke with the press. Is it Comrade Adams Oshiomhole, Comrade Issa Aremu or the current General Secretary Comrade Ali Baba? We don’t joke with the press. We apologise for the embarrassment that our members caused you. We are not known for such.

“The state of our union right now in Edo State is that we have suspended the Mike Ochei led state exco. They are on suspension till further notice. That was the resolution we reached with the various chairmen of the zones in Benin City today, it was also the resolution of our National Administrative Council (NAC) of our Union via our zoom meeting yesterday (Monday). So they cannot represent the NUTGTWN anywhere in whatever capacity.”

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On the way forward for the crisis in Edo NLC, he said: “Our allegiance is to the national leadership of the NLC ably led by Comrade Joe Ajaero and the Professor Monday Igbafen led caretaker committee. We believe that the leadership of the NLC has machinery in place to deal with some of these issues, for us we are part and parcel of the NLC and we will continue to pay our allegiance with the leadership of congress led by Comrade Ajaero.”

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Edo Deputy Gov Tasks Lab Scientists On Research, Vaccine Production

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Deputy governor of Edo State, Hon. Dennis Idahosa, on Tuesday, urged the Association of Medical Laboratory Scientists of Nigeria (AMLSN), to go into deep research, and channelled scientific findings to boost public health.

Idahosa also urged the scientists to set up a vaccine manufacturing company in Edo State.

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The deputy governor spoke when he played host to the state chapter of AMLSN, saying “as we speak, we still do not have a vaccine manufacturing company or industry in the whole of Nigeria. That, to me, is worrisome.”

READ ALSO:Idahosa Lauds Edo Specialist Hospital Facilities

Idahosa, who hosted the scientists on behalf of Governor Monday Okpebholo, added: ” This is the heartbeat of the nation. I think we should roll up our sleeves and do what other states in this country have not done before. Let Edo be the beginner.”

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He appreciated the laboratory scientists on the courtesy visit, just as he commended them for their contributions and medical interventions, which he said had given a boost to the public health sector delivery system in the state.

Making reference to the campaign manifesto and five point SHINE Agenda of Okpebholo, Idahosa affirmed that, “after security, health is number two. We are laying so much emphasis on health. Edo State is going to be happy with what we are going to do with the health sector.”

READ ALSO:2027 Presidency: Idahosa Reiterates Okpebholo’s Promises Of Delivering Edo To Tinubu

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Idahosa assured the scientists that he was going to work closely with “the think tanks in the health sector based on raised areas of needs,” as “government would look at the best way to proffer solution to some of these challenges.”

State Chairman of the AMLSN, Dr. Ekhaguere Ehigie who earlier congratulated the Edo State Government for victories at the polls and in court, highlighted issues that plagued laboratory practice in Nigeria.

He advocated the setting up of modern molecular laboratories and use of Nano technology to boost disease diagnosis, accurate laboratory results and monitoring/surveillance of public health.

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10 Things Candidates Should Know About Customs Recruitment CBT Exams

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The Nigeria Customs Service has issued detailed guidelines to shortlisted candidates ahead of its computer-based test for the ongoing recruitment exercise.

This was contained in a statement obtained by The PUNCH on Tuesday.

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The service emphasised that the CBT would be strictly monitored and advised candidates to take note of all instructions to avoid disqualification.

According to the NCS, here are 10 key things applicants must know

1. Test will be online

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The service explained that the CBT would be conducted virtually, allowing candidates to write the exam from any location as long as there is reliable internet access. It added that those without personal devices could make use of internet-enabled computer centres.

READ ALSO:UK Bars Over 100 Job Roles From Foreign Recruitment To Curb Migration

2. Mobile phones not allowed

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Applicants were warned against attempting to use mobile phones for the exam, as the platform does not support such devices. Only laptops and desktops that have webcam capability and allow full-screen display will be accepted.

3. Facial verification required

The NCS stated that a mandatory facial recognition process would be carried out during login. Candidates were urged to prepare accordingly, as their faces must match the details already provided during registration.

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4. Avoid untidy appearance

The mail advised applicants to ensure their facial presentation is clear and uncluttered, stressing that “clumsy facial looks” might hinder the smooth operation of the verification system.

5. Sensitive to noise and movement

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The CBT application is programmed to detect unusual behaviour. Candidates were cautioned to sit still and maintain focus throughout the test. The system, it warned, could log out those who make excessive body movements or create noise.

READ ALSO:Customs Seizes N13.5bn Worth Of Illicit Drugs At Onne Port

6. No distractions allowed

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Beyond movements, the service also warned against writing the exam in noisy environments. It explained that whispering or background disturbances may be picked up by the system and interpreted as malpractice.

7. One window at a time

Applicants must remain on a single screen throughout the exam. Switching from one window to another, even briefly, could be flagged by the application as an attempt to cheat.

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8. Pre-test before main exam

To familiarise candidates with the system, the service said there would be a compulsory practice session two days before the actual test. This, it added, would enable applicants to understand how the application works and reduce errors on the exam day.

9. Two links for candidates

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The NCS explained that applicants would receive two separate links: one to access the pre-test and another for the main CBT on a different date. It urged candidates to use the correct link on the assigned day.

READ ALSO:Customs Intercepts N1.7bn Falsely Declared Goods Across South-West Zone

10. Extra test for Superintendent cadre

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The mail noted that those who applied for the Superintendent cadre (Level 8) would undertake an additional CBT in the next phase of the recruitment. However, this requirement does not apply to candidates seeking positions in the Inspectorate and Customs Assistant cadres.

The service said that applicants who scale through all stages would be invited for a final screening.

According to The PUNCH, 286,697 candidates were shortlisted for the CBT stage, with the NCS directing all applicants to validate their email addresses as part of the process.

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