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LASTMA Unveils 24-hour Toll-free Customer Service Centre

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The Lagos State Government has launched a 24-hour Customer Service Centre to enhance the operations of the Lagos State Traffic Management Authority,

The centres situated at the LASTMA headquarters are equipped with dedicated toll-free hot lines, a walk-In complaint centre, a website, a whistleblower App, and a new department of statistics, research, and data.

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According to a press statement he signed personally on Tuesday, the Special Adviser to the Governor on Transportation, Sola Giwa officially opened the customer service centre and announced the dedicated lines: 0800-00-527862 or 0800-00-LASTMA.

Explaining the initiative, Hon. Sola Giwa said Motorists can contact the Call Center via the toll-free hotlines to report incidents, request assistance, or seek information on road conditions, including updates on the activities of LASTMA personnel.

READ ALSO: 10 Things To Know About The Samoa Agreement

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He said the centre will also enable drivers to get real-time updates on road conditions and traffic advisories, enabling them to plan their routes more effectively, avoid congestion and reduce travel time.

Highlighting the features of the customer support centres, the Special Adviser further explained that the whistleblower app is designed to involve everyone in the state’s traffic management.

“When you see something, say something,” he added. The app is available for download on the Android Play Store.

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The Transportation Adviser also said the whistleblower app will allow Motorists and other road users to report dangerous driving and other reckless behaviours on the road, enabling LASTMA to take immediate action and uphold traffic regulations.

He said the public can also earn points for every valid incident they report and get rewarded for their actions.

READ ALSO: Chinua Achebe’s Daughter Wins Harvard Medical School Award

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Giwa also mentioned that a walk-in complaint centre and a live interactive website (lastma.org) are available for citizens to engage with traffic management personnel, urging everyone to embrace the initiative.

Discussing the new Department of Statistics, Research, and Data, he explained that the department aims to provide a comprehensive breakdown and analysis of vehicles on Lagos roads.

This includes real-time data on the number of vehicles impounded, categorized by private and commercial vehicles, details on accidents and other traffic offenses,” the statement mentioned.

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In the demonstration on statistics and data carried out between January and June, 2024, the Special Adviser debunked the belief that the agency concentrates more on private vehicles disclosing that 5, 547 commercial vehicles were impounded for traffic infringement as against 3, 823 private vehicles.

READ ALSO: Anxiety As Hyena Escapes From Jos Wildlife Park

In his address, the Commissioner for Transportation, Mr Oluwaseun Osiyemi emphasized that the customer support centres aim to improve communication between the public and LASTMA, streamline traffic operations, and significantly enhance the overall driving experience in Lagos State.

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He noted that with the new centres, traffic management officers are now just a phone call away, at no cost to the public.

The General Manager of LASTMA, Mr. Olalekan Oki, confirmed that officers managing the newly launched call centre have been thoroughly trained by the government, noting that the agency will use multiple languages, including English, Pidgin, and Yoruba, to ensure convenient communication for all members of the public.

He reiterated the agency’s commitment to prioritizing public feedback, stating that input from citizens will aid in efficient traffic management across the state

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Militia Attack On DRC IDP Camp, Kills 10, Mostly Women, Children

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An armed group at the centre of a long-running ethnic conflict in the Democratic Republic of Congo’s northeast attacked a camp for displaced people on Friday, killing 10, local sources told AFP.

Bordering Uganda, Ituri province has for years been the scene of pitched battles between the Lendu, a group mainly made up of settled farmers, and the Hema people, typically nomadic herders.

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The fighting has led to the deaths of thousands of civilians and the mass displacement of many more.

Friday’s assault on the Djangi displaced persons camp was carried out by the self-proclaimed Cooperative for the Development of Congo (Codeco), a Lendu-aligned militia responsible for previous civilian massacres, the camp’s head told AFP.

READ ALSO:Trump Bans Citizens Of Chad, Congo, 10 Others From Entering US

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They were many and armed with firearms and machetes. They surprised us, they killed 10 displaced people, most of them women and children,” said Richard Likana.

An employee of the Red Cross, who asked to remain anonymous, confirmed the attack, which took place around 60 kilometres (37 miles) from Bunia.

They were cut up with machetes while others were shot,” the humanitarian worker added.

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Congolese army Colonel Ruffin Mapela, the local administrator for Djugu territory where the camp is located, gave the same toll of 10 dead and put the number of injured at 15.

READ ALSO:Heineken Withdraws Staff As Armed Rebels Seize Facilities In Eastern DR Congo

According to local and humanitarian sources, Codeco was responsible for an attack on February 10 which killed 51 people in Ituri province. Most of the victims were also displaced persons.

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That raid was said to be a response to a strike by the rival Hema-led Zaire militia in the same area.

Violence between the Hema and Lendu killed thousands in gold-rich Ituri from 1999-2003, which only ended after European forces intervened.

The conflict erupted again in 2017, killing thousands more.

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The violence has led to more than 1.5 million people leaving their homes, according to the UN.

AFP

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Israel Wants Global Action Against Iran’s Nuclear Plans

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Israel’s foreign minister said on Friday that the world was obliged to stop Iran from developing an atomic bomb, days after Israel claimed it had “thwarted Iran’s nuclear project” in a 12-day war.

Israel acted at the last possible moment against an imminent threat to itself, the region, and the international community,” Gideon Saar wrote on X.

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The international community must now prevent, by any effective means, the world’s most extreme regime from obtaining the most dangerous weapon.”

READ ALSO:Netanyahu Vows To Thwart ‘Any Attempt’ By Iran To Rebuild Nuclear Programme

Israel and Iran each claimed victory in the war that ended with a ceasefire on June 24.

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The conflict erupted on June 13 when Israel launched a bombing campaign, stating it aimed to stop Iran from developing a nuclear weapon—an ambition Iran has consistently denied.

Following waves of Israeli attacks on nuclear and military sites, the United States bombed three key facilities, with President Donald Trump insisting it had set Iran’s nuclear programme back by “decades”.

READ ALSO:We Would Have Killed Iran’s Supreme Leader If Given Opportunity – Israel

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Israeli Prime Minister Benjamin Netanyahu, in an address to the nation after the ceasefire, announced that “we have thwarted Iran’s nuclear project”.

However, there is no consensus as to how effective the strikes were.
On Friday, Iran rejected a request by UN nuclear watchdog chief Rafael Grossi to visit the bombed facilities, saying it suggested “malign intent”.

The comments from Iran’s Foreign Minister Abbas Araghchi came after parliament approved a bill suspending cooperation with the UN watchdog.

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In a post on X following the move, Saar said Iran “continues to mislead the international community and actively works to prevent effective oversight of its nuclear programme”.

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We Would Have Killed Iran’s Supreme Leader If Given Opportunity – Israel

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Defence Minister Israel Katz told media that Israel would have killed Iran’s supreme leader Ayatollah Ali Khamenei during the war between the two countries if the opportunity had presented itself.

“If he had been in our sights, we would have taken him out,” Katz told Israel’s public radio station Kan Thursday evening, adding that the military had “searched a lot”.

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Khamenei understood this, went very deep underground, broke off contact with the commanders… so in the end it wasn’t realistic,” Katz told Kan.

He told Israeli television Channel 13 Thursday that Israel would cease its assassination attempts because “there is a difference between before the ceasefire and after the ceasefire”.

READ ALSO:Israel-Iran War: Stranded Nigerians Cry For Help From Underground Shelters

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Katz had said during the war that Khamenei “can no longer be allowed to exist”, just days after reports that Washington vetoed Israeli plans to assassinate him.

But on Kan, Katz advised Khamenei to remain inside a bunker.

He should learn from the late Nasrallah, who sat for a long time deep in the bunker”, he said, referring to Lebanese militant group Hezbollah’s former leader Hassan Nasrallah, who Israel killed in a Beirut air strike in September 2024.

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The movements of the supreme leader, who has not left Iran since he took power, are subject to the tightest security and secrecy.

READ ALSO:Iran Nabs 22 Suspected Israeli Spies Amidst Escalating Conflict

Katz said Thursday that Israel maintained its aerial superiority over Iran and that it was ready to strike again.

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We won’t let Iran develop nuclear weapons and threaten (Israel) with long-range missiles”, he said.

In his Channel 12 interview, Katz admitted that Israel does not know the location of all of Iran’s enriched uranium, but that its air strikes had destroyed the Islamic republic’s uranium enrichment capabilities.

The material itself was not something that was supposed to be neutralised,” he said of the enriched uranium.

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READ ALSO:Iran’s Supreme Leader, Ali Khamenei, Deserves Not To Live – Israel’s Defence Minister

The impact of Israeli and US strikes on Iran’s nuclear programme has been a subject to debate.

A leaked US intelligence assessment estimated the programme to have set Iran back a few months, while Katz and other Israeli and US public figures said the damage would take years to rebuild.

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Israel and Iran each claimed victory in a 12-day war that ended with a ceasefire on June 24.

The war erupted on June 13 when Israel launched a bombing campaign that it said aimed to stop Iran from developing a nuclear weapon — an ambition Iran has consistently denied.

 

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