Kenya Airways has paid the sanction fee imposed by the Nigerian Civil Aviation Authority over passenger rights violations, including the case involving Nigerian traveller Gloria Omisore.

According to a post by the Director, Public Affairs and Consumer Protection, Michael Achimugu, on his official X account on Thursday, the airline settled the penalty on Wednesday, September 17, 2025, following a series of meetings that included the Kenyan High Commissioner to Nigeria, airline representatives, and officials from Jomo Kenyatta International Airport.

“Kenya Airways has, on Wednesday 17/09/2025, paid the sanction fee as a penalty for the Gloria Omisore and other consumer protection-related infractions,” Achimugu confirmed.

READ ALSO:NCAA Slams Penalty On Kenya Airways Over Gloria Omisore, Others

He stressed that NCAA sanctions are not designed to punish operators but to strengthen compliance with safety and passenger-handling standards.

“As always, NCAA sanctions are not to punish operators, but to help improve their flight operations, especially with regard to safety and passenger handling protocols,” he said.

While commending Kenya Airways for complying, Achimugu noted that payment of fines does not conclude the matter, as the timeframe for resolving the cases has already elapsed. “The payment of sanction fines does not conclude the issues. The NCAA will follow through and is assuring both passengers and airlines of its commitment to protecting their rights and responsibilities,” he added.

Achimugu also emphasised the airline’s long-standing partnership with Nigeria, noting that the penalty was case-specific and does not diminish the positive aspects of its operations.

The NCAA said it would continue to enforce regulations to safeguard passenger rights and ensure airlines adhere to international aviation standards.

READ ALSO:NCAA Petitions IGP Over KWAM 1’s Unruly Conduct In Abuja Airport

In February, Nigerian passenger Gloria Omisore accused Kenya Airways of mishandling her during a disrupted trip that left her stranded at Nairobi’s Jomo Kenyatta International Airport. Omisore, who had been denied boarding on her connecting flight to Paris due to a missing Schengen transit visa, claimed the airline had earlier assured her she was eligible to travel. The visa issue resulted in a 17-hour layover, followed by an additional 10-hour delay for an alternative London route offered by the airline.

During the long wait, Omisore requested accommodation and care, citing exhaustion and health concerns, but Kenya Airways declined, arguing that such provisions do not apply in visa-related denied boardings. The situation escalated into a confrontation, captured on video, where Omisore allegedly threw used sanitary pads at staff.

In response, the NCAA launched an investigation, finding Kenya Airways guilty of breaching consumer protection regulations and misleading the public in its initial statements.

On May 7, 2025, the NCAA sanctioned the airline, ordering compensation of 1,000 Special Drawing Rights for each of the three affected passengers, including Omisore, and demanding a public apology.

Residents of Ekpoma in Esan West Local Government Area of Edo State have lambasted the Governor Monday Okpehbolo-led state government over failure to show concern on the tragic incident where a cocoa merchant, Frank Omoruyi, was swept away by flood.

Recall that it was reported on Tuesday that flood swept away a man earlier identified as motorcyclist.

The residents, while expressing displeasure over the state government’s failure to send any rescue team to help recover the corpse, said they paid what they termed ‘good money’ to divers from Benue State to recover Omoruyi’s corpse from a burrow pit at Uwenbo area after two days of intense search.

READ ALSO:Okpebholo Warns Companies Against Fuelling Edo–Delta Boundary Dispute

The residents who lamented that no state government or local government official joined in the rescue operation, threatened to protest and stop further construction work of the Benin-Auchi highway.

A resident, Samuel Osarenkhoe said: “Two Benue boys were hired to get the body out. We paid them handsomely. He was a cocoa merchant. He was our member and a good friend.

Another resident, Luis Ebabulu, said: “They were saddened that no government official visited the community two days after the incident occurred.

READ ALSO:Edo PDP Knocks Okpebholo Over ₦2.5b Donation To UBTH

“No government official has been here since the incident occurred. We have been contributing money to pay people to search for the body. We are coming out tomorrow to protest to stop the project. They cannot be doing roads and be killing us.

“Flooding and erosion problems have been worsened by the construction of the Benin-Auchi highway. The contractor channeled flood water to the borrowed pit.”

Edo State Commissioner for Information and Orientation, Hon. Paul Ohonbamu, said Governor l has desilted drainages across the state.

Edo State governor, Monday Okpebholo, has issued a stern warning to companies attempting to exploit the lingering boundary dispute between Edo and Delta states.

Okpebholo cautioned the companies to desist from encroaching on Edo territory while the matter remains before the National Boundary Commission (NBC), for adjudication and adjustment.

The governor’s stance follows a recent reports of encroachment on Edo territory by the Delta State Government and companies allegedly attempting to establish operations on disputed lands.

Okpehbolo, accompanied by the Assistant Inspector-General of Police (AIG), Zone 5, Salman-Dogo Garba, and other top security officials, spoke when he paid a fact-finding visit to the disputed areas.

READ ALSO:Textile, Garment And Tailoring Workers Assault Journalists In Edo

The disputed territory lies between Urhonigbe Community in Orhionmwon Local Government Area of Edo State, and Umutu community in Ukwuani Local Government Area of Delta State.

Represented by his deputy, Hon. Dennis Idahosa, Okpebholo, while addressing residents of Urhonigbe community, assured them of his administration’s commitment to safeguarding their interests, but urged restraint.

He further urged the affected communities to remain peaceful and law-abiding, stressing that the dispute was being handled at the highest level of national authority.

“We are here at the boundary to see the disputed area and the actual demarcation. We are appealing to the Federal Government and President Bola Ahmed Tinubu to ensure that the NBC steps in and expedites action so that this dispute is resolved once and for all.

READ ALSO:NDLEA Destroys Over 18,000 KG Of Cannabis In Edo Forest

“This River Ethiope is a natural boundary. We don’t want any crisis in the South-South or between Edo and Delta states. We are brothers, having once been Bendel State before Delta was created. We want peace, and we want the right thing done quickly.”

“Please don’t take laws into your hands. As a government, we will protect the territorial integrity of Edo State. But we must maintain peace and harmony with our neighbors while this matter is before the NBC,” he pleaded.

Okpebholo emphasised that while his administration was committed to defending Edo territorial claims, it would do so with fairness, peace, and respect for due process.

“Our ultimate goal is to ensure justice, preserve harmony, and protect the integrity of our people and our State,” he affirmed.

In his remarks, AIG Salman-Dogo Garba urged restraint, describing both Edo and Delta as inseparable partners in peace and development despite the dispute.

“I appeal to the communities, Edo and Delta are still brothers despite this land dispute. Be peaceful, avoid violence, don’t take up arms over this matter as it is already before the NBC,” he advised.