Headline

Robots Hit streets Of U.S. UK As Demand For Food Delivery Grows

Published

4 years ago

November 3, 2021

Editor

Robot food delivery is no longer the stuff of science fiction. But you may not see it in your neighborhood anytime soon, Associated Press reports.

Hundreds of little robots __ knee-high and able to hold around four large pizzas __ are now navigating college campuses and even some city sidewalks in the U.S., the U.K. and elsewhere.

While robots were being tested in limited numbers before the coronavirus hit, the companies building them say pandemic-related labor shortages and a growing preference for contactless delivery have accelerated their deployment.

“We saw demand for robot usage just go through the ceiling,” said Alastair Westgarth, the CEO of Starship Technologies, which recently completed its 2 millionth delivery. “I think demand was always there, but it was brought forward by the pandemic effect.”

Starship has more than 1,000 robots in its fleet, up from just 250 in 2019. Hundreds more will be deployed soon. They’re delivering food on 20 U.S. campuses; 25 more will be added soon. They’re also operating on sidewalks in Milton Keynes, England; Modesto, California; and the company’s hometown of Tallin, Estonia.

Robot designs vary; some have four wheels and some have six, for example. But generally, they use cameras, sensors, GPS and sometimes laser scanners to navigate sidewalks and even cross streets autonomously. They move around 5 mph.

Remote operators keep tabs on multiple robots at a time but they say they rarely need to hit the brakes or steer around an obstacle. When a robot arrives at its destination, customers type a code into their phones to open the lid and retrieve their food.

The robots have drawbacks that limit their usefulness for now. They’re electric, so they must recharge regularly. They’re slow, and they generally stay within a small, pre-mapped radius.

They’re also inflexible. A customer can’t tell a robot to leave the food outside the door, for example. And some big cities with crowded sidewalks, like New York, Beijing and San Francisco, aren’t welcoming them.

But Bill Ray, an analyst with the consulting firm Gartner, says the robots make a lot of sense on corporate or college campuses, or in newer communities with wide sidewalks.

“In the places where you can deploy it, robot delivery will grow very quickly,” Ray said.

Ray said there have been few reports of problems with the robots, other than an occasional gaggle of kids who surround one and try to confuse it. Starship briefly halted service at the University of Pittsburgh in 2019 after a wheelchair user said a robot blocked her access to a ramp. But the university said deliveries resumed once Starship addressed the issue.

Patrick Sheck, a junior at Bowling Green State University in Bowling Green, Ohio, gets deliveries from a Starship robot three or four times a week as he’s leaving class.

“The robot pulls up just in time for me to get some lunch,” Sheck said. Bowling Green and Starship charge $1.99 plus a service fee for each robot delivery.

Rival Kiwibot, with headquarters in Los Angeles and Medellin, Columbia, says it now has 400 robots making deliveries on college campuses and in downtown Miami.

Delivery companies are also jumping into the market. Grubhub recently partnered with Russian robot maker Yandex to deploy 50 robots on the campus of Ohio State University in Columbus, Ohio. Grubhub plans to add more campuses soon, although the company stresses that the service won’t go beyond colleges for now.

U.S. delivery orders jumped 66% in the year ending in June, according to NPD, a data and consulting firm. And delivery demand could remain elevated even after the pandemic eases because customers have gotten used to the convenience.

Ji Hye Kim, chef and managing partner of the Ann Arbor, Michigan, restaurant Miss Kim, relied heavily on robot delivery when her dining room was closed last year. Kim had partnered with a local robot company, Refraction AI, shortly before the pandemic began.

Kim prefers robots to third-party delivery companies like DoorDash, which charge significantly more and sometimes cancel orders if they didn’t have enough drivers. Delivery companies also bundle multiple orders per trip, she said, so food sometimes arrives cold. Robots take just one order at a time.

Kim said the robots also excite customers, who often post videos of their interactions.

“It’s very cute and novel, and it didn’t have to come face to face with people. It was a comfort,” Kim said. Delivery demand has dropped off since her dining room reopened, but robots still deliver around 10 orders per day.

While Kim managed to hang on to her staff throughout the pandemic, other restaurants are struggling to find workers. In a recent survey, 75% of U.S. restaurant owners told the National Restaurant Association that recruiting and retaining employees is their biggest challenge.

That has many restaurants looking to fill the void with robot delivery.

“There is no store in the country right now with enough delivery drivers,” said Dennis Maloney, senior vice president and chief digital officer at Domino’s Pizza.

Domino’s is partnering with Nuro, a California startup whose 6-foot-tall self-driving pods go at a maximum speed of 25 mph on streets, not sidewalks. Nuro is testing grocery and food delivery in Houston, Phoenix and Mountain View, California.

Maloney said it’s not a question of if, but of when, robots will start doing more deliveries. He thinks companies like Domino’s will eventually use a mix of robots and drivers depending on location. Sidewalk robots could work on a military base, for example, while Nuro is ideal for suburbs. Highway driving would be left to human workers.

Maloney said Nuro delivery is more expensive than using human drivers for now, but as the technology scales up and gets more refined, the costs will go down.

For cheaper sidewalk robots __ which cost an estimated $5,000 or less __ it’s even easier to undercut human delivery costs. The average Grubhub driver in Ohio makes $47,650 per year, according to the job site Indeed.com.

But robots don’t always cost delivery jobs. In some cases, they help create them. Before Starship’s robots arrived, Bowling Green didn’t offer delivery from campus dining spots. Since then, it has hired more than 30 people to serve as runners between kitchens and robots, Bowling Green dining spokesman Jon Zachrich said.

Brendan Witcher, a technology analyst with the consulting firm Forrester, says it’s easy to get excited about the Jetsons-like possibility of robot delivery. But ultimately, robots will have to prove they create an advantage in some way.

“It’s possible that we see this emerge into something else,” he said. “But it’s the right time and place for companies considering robots to test them and learn from them and do their own evaluation.”

(AP)

Related Topics:#UK food scarcity Robot U.S.

Up Next

[JUST IN] Ikoyi Building Collapse: Death Toll Rises To 36

Don't Miss

Akeredolu Gives Reason Why Soldiers Withdrawal From Checkpoints In Ondo

Comments

Headline

Saudi Arabia’s Grand Mufti Is Dead

Published

6 hours ago

September 23, 2025

Editor

The Grand Mufti of Saudi Arabia, Sheikh Abdulaziz, has died at the age of 82.

According to a statement from the Royal Court, the revered cleric passed away on Tuesday morning.

Born in Mecca in November 1943, Sheikh Abdulaziz rose to become one of the most influential religious authorities in the Kingdom.

He served as head of the General Presidency of Scholarly Research and Ifta, as well as the Supreme Council of the Muslim World League.

Headline

Antitrust Trial: US Asks Court To Break Up Google’s Ad Business

Published

1 day ago

September 22, 2025

Editor

Google faces a fresh federal court test on Monday as US government lawyers ask a judge to order the breakup of the search engine giant’s ad technology business.

The lawsuit is Google’s second such test this year, following a similar government demand to split up its empire that was shot down by a judge earlier this month.

Monday’s case focuses specifically on Google’s ad tech “stack” — the tools that website publishers use to sell ads and that advertisers use to buy them.

In a landmark decision earlier this year, Federal Judge Leonie Brinkema agreed with the US Department of Justice (DOJ) that Google maintained an illegal grip on this market.

Monday’s trial is set to determine what penalties and changes Google must implement to undo its monopoly.

According to filings, the US government will argue that Google should spin off its ad publisher and exchange operations. The DOJ will also ask that after the divestitures are complete, Google be banned from operating an ad exchange for 10 years.

Google will argue that the divestiture demands go far beyond the court’s findings, are technically unfeasible, and would be harmful to the market and smaller businesses.

“We’ve said from the start that DOJ’s case misunderstands how digital advertising works and ignores how the landscape has dramatically evolved, with increasing competition and new entrants,” said Lee-Anne Mulholland, Google’s Vice President of Regulatory Affairs.

In a similar case in Europe, the European Commission, the EU’s antitrust enforcer, earlier this month fined Google 2.95 billion euros ($3.47 billion) over its control of the ad tech market.

Brussels ordered behavioral changes, drawing criticism that it was going easy on Google as it had previously indicated that a divestiture may be necessary.

This remedy phase of the US trial follows a first trial that found Google operated an illegal monopoly. It is expected to last about a week, with the court set to meet again for closing arguments a few weeks later.

The trial begins in the same month that a separate judge rejected a government demand that Google divest its Chrome browser, in an opinion that was largely seen as a victory for the tech giant.

That was part of a different case, also brought by the US Department of Justice, in which the tech giant was found responsible for operating an illegal monopoly, this time in the online search space.

Instead of a major breakup of its business, Google was required to share data with rivals as part of its remedies.

The US government had pushed for Chrome’s divestment, arguing the browser serves as a crucial gateway to the internet that brings in a third of all Google web searches.

Shares in Google-parent Alphabet have skyrocketed by more than 20 percent since that decision.

Judge Brinkema has said in pre-trial hearings that she will closely examine the outcome of the search trial when assessing her path forward in her own case.

These cases are part of a broader bipartisan government campaign against the world’s largest technology companies. The US currently has five pending antitrust cases against such companies.

AFP

Headline

Google Faces Court Battle Over Breakup Of Ad Tech Business

Published

1 day ago

September 22, 2025

Editor

Google faces a fresh federal court test on Monday as US government lawyers ask a judge to order the breakup of the search engine giant’s ad technology business.

The lawsuit is Google’s second such test this year after the California-based tech juggernaut saw a similar government demand to split up its empire shot down by a judge earlier this month.

Monday’s case focuses specifically on Google’s ad tech “stack” — the tools that website publishers use to sell ads and that advertisers use to buy them.

In a landmark decision earlier this year, Federal Judge Leonie Brinkema agreed with the US Department of Justice (DOJ) that Google maintained an illegal grip on this market.
Monday’s trial is set to determine what penalties and changes Google must implement to undo its monopoly.

Google will argue that the divestiture demands go far beyond the court’s findings, are technically unfeasible, and would be harmful to the market and smaller businesses.

In a similar case in Europe, the European Commission, the EU’s antitrust enforcer, earlier this month fined Google 2.95 billion euros ($3.47 billion) over its control of the ad tech market.
Brussels ordered behavioral changes, drawing criticism that it was going easy on Google as it had previously indicated that a divestiture may be necessary.

The trial begins in the same month that a separate judge rejected a government demand that Google divest its Chrome browser, in an opinion that was largely seen as a victory for the tech giant.

That was part of a different case, also brought by the US Department of Justice, in which the tech giant was found responsible for operating an illegal monopoly, this time in the online search space.
Instead of a major breakup of its business, Google was required to share data with rivals as part of its remedies.

The US government had pushed for Chrome’s divestment, arguing the browser serves as a crucial gateway to the internet that brings in a third of all Google web searches.
Shares in Google-parent Alphabet have skyrocketed by more than 20 percent since that decision.

Judge Brinkema has said in pre-trial hearings that she will closely examine the outcome of the search trial when assessing her path forward in her own case.

These cases are part of a broader bipartisan government campaign against the world’s largest technology companies. The US currently has five pending antitrust cases against such companies.