‘You’ve Performed Below Expectation’-Customers
The management of Benin Electricity Distribution Company,(BEDC) Plc, Tuesday, February 26 disclosed that with a reviewed tariff, it will revolutionize electricity distribution and provide top services to customers by embarking on network re-alignment.
Speaking at a Public Consultation Forum in Benin City to review tariff increase, Chief Head of BEDC, Benin, Mr. Abel Enechiaziam, said the company is set to provide new distribution transformers and also provide dedicated express feeders to supply 24×7 power to identified customer groups.
The Public Consultation Forum was held across all BEDC franchise states of Edo, Delta, Ondo and Ekiti.
Abel assured that the company would actualize its proposal for an embedded power of about 300megawatts under the willing buyer, willing seller arrangement with independent power generators outside the Transmission Company of Nigeria (TCN) national grid in order to boost power supply and meet needs of customers.
He further assured customers that it would also improve supply to commercial entities across its coverage states due to the need to enable the companies ensure job creation and balance social lives, by adding new injection substations and 500 number distribution substations to strengthen existing network.
“Plan is ongoing to invest in electrification of electrified areas and strengthening of existing network” BEDC said, adding that it also plans to ensure 100per cent metering under the Meter Asset Provider (MAP) and 100per cent enumeration and proper mapping of customers to transformers and feeders.
Addressing customer complaints further, the Chief Head said BEDC would equip its Call Centre to a level where customer issues would be resolved at a point of discussion thereby making the Call Centre a one-stop shop for complaints resolution.
He noted that in all the electricity value chain process, customer was king and critical to sustenance of the sector, as he encouraged them to pay their bills, sayingthis would assure adequate, reliable and affordable power.
However, reacting, customers were angry about BEDC performance as all who spoke at the forum scored BEDC low.
A customer, while speaking, urged the company to jettison the planned increase on tariff and rather focus on improvement on power supply.
Another customer charged BEDC to tackle bypassing of meters as practised by some customers, warning that if tariff increases, bypassing would be order of the day.
On his part, another customer, said BEDC has performed below expectation and that all information presented by the company were false.
“Most of the information provided by you are false and misleading. In your information, your allocated Edo State community to Delta State, this reveals your lies and that you are not well-organised.
In his remark, Deputy General Manager, Consumer Affair of
Nigerian Electricity Regulatory Commission (NERC), Mr. Shittu Shuaibu, said no electricity consumers should be made to pay for service not rendered by the the electricity distribution companies (DISCOs)
He said it would be a disservice to the electricity consumers by making them to pay for what they are not given.
“Electricity is two side thing, if you don’t get the service, you don’t need to pay for it. If you don’t fuel or repair generator you cannot pay electrician.
“But we want as much as possible to ensure that BEDC have what to serve you better. The most critical thing is that they must served you before they get paid.
“If you are given service, you pay for service and if you are not given light, you should challenge it through NERC process.
He explained “customers will have to report to the Customers Complaint Unit first, and if not satisfied, take it to the Forum Office and after which, you pass on to the Commission and the issues will be resolved. it doesn’t matter whether it is metering, transformer or service delivery problem,”.
Shaibu, however, assured that the commission will do everything within the armbit of the law to ensure that electricity problems are addressed in the country.
On the issue of the revocation of the company’s lincens, he said BEDC still has additional year to prove their competency.
E-Naira, Others May Drop Remitting Cost To Nigeria, Others —IMF
The International Monetary Fund has disclosed that central bank digital currencies could drop the cost of sending and receiving the money to Nigeria and other Sub-Saharan African countries.
The Washington-based lender stated that Sub-Saharan Africa is the most expensive region to send and receive money, with the average cost pegged at a little under eight per cent of the transfer amount. It added that CBDCs could cheapen the process by shortening payment chains and creating competition among service providers.
In its ‘More African Central Banks Are Exploring Digital Currencies,’ report published on its blog, the IMF said, “They can also facilitate cross-border transfers and payments.
“Sub-Saharan Africa is the most expensive region to send and receive money, with an average cost of just under eight per cent of the transfer amount. CBDCs could make sending remittances easier, faster, and cheaper by shortening payment chains and creating more competition among service providers.
“Faster clearance of cross-border payments would help boost trade within the region and with the rest of the world.”
According to the fund body, several sub-Saharan African central banks are exploring/piloting digital currencies following Nigeria’s October’s launch of the eNaira. It said CBDCs are digital versions of cash that are more secure and less volatile than crypto assets because they are backed and regulated by central banks.
The South African Reserve Bank is experimenting with a wholesale CBDC, which can only be used by financial institutions for interbank transfers, as part of the second phase of its Project Khokha. The country is also participating in a cross-border pilot with the central banks of Australia, Malaysia and Singapore.
It stated that the Bank of Ghana was testing the e-Cedis while the South African Reserve Bank is experimenting with a wholesale CBDC as part of the second phase of its project Khokha and participating in a cross-border pilot with the central banks of Australia, Malaysia, and Singapore.
It said while countries have different motives for issuing CBDCs, it has some potential important benefits for the region.
The IMF further said, “The first is promoting financial inclusion. CBDCs could bring financial services to people who previously didn’t have bank accounts, especially if designed for offline use.
“In remote areas without internet access, digital transactions can be made at little or no cost using simple feature phones. CBDCs can be used to distribute targeted welfare payments, especially during sudden crises such as a pandemic or natural disaster.”
It added that while several risks and challenges needed to be considered before issuing a CBDC, governments must improve access to digital infrastructures such as a phone or internet connectivity.
The IMF stated that central banks will need to develop the expertise and technical capacity to manage the risks to data privacy and to financial integrity, which will require countries to strengthen their national identification systems so that know-your-customer requirements are more easily enforced.
It said, “There is also a risk that citizens pull too much money out of banks to purchase CBDCs, affecting banks’ ability to lend. This is especially a problem for countries with unstable financial systems.
“Central banks will also need to consider how CBDCs affect the private industry for digital payment services, which has made important strides in promoting financial inclusion through mobile money.”
Bread Producers Threaten Strike Over Bakery Materials’ Price Hike
Bread producers and caterers on Friday threatened to withdraw their services nationwide due to the unprecedented increase in bakery materials and the neglect of the Federal Government to this matter.
In a communiqué issued by their national body – Association of Master Bakers and Caterer of Nigeria, they stated that the cost of flour, sugar and other materials used in bakery business had skyrocketed beyond the reach of many bakers.
In the communiqué, which was issued after the National Executive Council meeting of the association in Abuja, and made available to our correspondent on Friday, the bakers stated that they would down tools from July 13, 2022.
They also revealed that efforts to get government’s intervention in the matter had been unsuccessful, as there had been no positive response from the concerned ministries, departments and agencies of government.
The communiqué, signed by the association’s executives, led by its National President, Mansur Umar, stated that the council reviewed the “neglect of the Federal Government in addressing the challenges facing our sector as captured in our letters acknowledged by the Federal Ministry of Industry, Trade and Investment, Federal Ministry of Finance, Central Bank of Nigeria and unproductive intervention of the Secretary to the Government of the Federation.
“Increase in prices of bakery materials especially flour and sugar having reached unprecedented levels, for example, flour is now between N25,000 and N27,500, so also other ingredients.
“The National Wheat Cultivation Committee already constituted is yet to be inaugurated after over one year. NAFDAC, SON, NESREA have turned the bakers into money making machine by charging our members outrageous levies even at this very challenging moment.
“Consequently, the NEC in session resolved that all zones, state, Local Governments and units of our association should commence full mobilisation of our members nationwide to embark on withdrawal of services starting from Wednesday July 13, 2022 for an initial period of two weeks.”
The, however, noted that its “members should await further directives.”
This came as it was gathered that the hike in bakery materials was what led to the recent increase in the cost of bread and other items produced from flour.
MAN, LCCI, Economists Counter Buhari’s Claim On Economy
The Manufacturers Association of Nigeria, the Lagos Chamber of Commerce and Industry and economists on Wednesday countered the claim made by President Muhammadu Buhari, that the economy under him is better than it was in 2015.
The Chairman of the Gas Group, the Manufacturers Association of Nigeria, Mr Ola Adebayo, said Buhari’s regime’s policies have not translated into positive economy growth and real sector development.
He faulted the regime’s implementation of policies under Buhari, stressing that his regime would not score a pass mark.
Adebayo said, “One thing I have observed is that policy formulation is different from implementation. With the recent events, I don’t think the government has passed. We only have very good policies on paper, but the implementation has been lacking. Once there is no implementation, it becomes just an idea.”
Also, the Deputy-President of the Lagos Chamber of Commerce and Industry, Mr Gabriel Idahosa, said the reality was at variance with the claims of the President.
He said the current regime has not been able to attract the private sector to invest in critical infrastructures like railways and airports, saying that the government’s economic model is counterproductive and not in the best interest of the economy.
“The business community has been consistent in saying so. It’s not a matter of disagreeing with him. It’s a matter of looking at the facts at the table.”
Idahosa further said, “We don’t really need any complicated analysis to see whether the policies are addressing the issues of the business community. Whether it is power supply, the foreign exchange market, whether it’s a model that enables the private sector to invest in infrastructure in a manner that enables business to thrive, it is clear for all to see.”
On his part, Director-General, the Nigerian-American Chamber of Commerce, Mr Sola Obadimu, said Buhari’s assessment of his administration’s economic policies did not reflect the realities on ground.
According to him, his regime had failed in all economic indices and should be humble to admit it.
He said, “In the past seven years, we have witnessed the most volatile phases in our industrial life. For instance, if we pick the naira valuation as at when he came in and now, you will see the difference. That has been unfriendly to industry.”
He said the benchmark interest rate has been high at 13 per cent, making access to capital difficult.
Obadimu further stated that with the disparity between exchange rate at the official and parallel markets, it was obvious that the government had created certain opportunities for round tripping in the system and consequently put a strain on business entities who needed foreign exchange for business.
An economist and Chief Executive Officer, Center for the Promotion of Private Enterprise, Dr Muda Yusuf, said that between 2015 and now, the nation’s economy has recorded over 200 percent currency depreciation.
He said that the investors’ confidence has worsened within the period under review and major indicators show that the economy is lagging behind .
“I don’t agree with that. Let us look at all the major indicators in the economy. Look at inflation, look at how bad things are and you know the implication of inflation for investments and for welfare. The current situation now is almost unprecedented and, of course, you can’t compare that now to what the situation was in 2015. Look at our currency. What was the exchange rate even at the parallel market in 2015 and what is it now?
“We are talking of a depreciation of over 200 per cent or even more and that also has a very serious implication. Even the poverty situation in the land is much and the business confidence. Investors’ confidence has worsened between 2015 and now. So, I don’t agree with that assertion.”
Also speaking, the founder of Cowry Assets Management Limited, Mr Johnson Chukwu, said, “I will be belittling myself to comment on issues like that. Let me ask you, what is your take on it? If I were a journalist, I wouldnn’t even write about it. That’s how I feel about that comment. Because it just doesn’t make sense for me to be wasting my time talking about it. I need to initiate conversations higher than that level. Because even a daft and a person who didn’t go to school will discuss it. It doesn’t make sense. Somebody said I’ve done well and you want me to discuss it. I guess you understand how I feel about that. It doesn’t make sense for anybody to discuss it.
“It’s not a matter of feeling, it’s how you are living. How much do you buy bread? How much do you pay for transport? How good is light in your area? So, if you want me to comment and speak about the economy, the way forward and what to expect from the new president, I will, not this,” he said.
A scholar and an Associate Professor at Pan-Atlantic University, Dr Olalekan Aworinde, said that the only sector that is doing well is the oil and gas.
“We cannot say that the economy has fared well because we still have so many indices that tell us that the total values of goods and services produced in Nigeria are nosediving. The only sector that is doing well is the oil sector. It makes about 80 per cent of the revenue in Nigeria. If you take a look at the manufacturing and agricultural sectors, they are not at the level we expect.
“There might be some improvement in agriculture but the kind of farming practiced in Nigeria is still at the subsistence level. In the manufacturing sector, we have more firms folding up probably because of these infrastructures that we expect. There’s no stability in power. The rate at which the Gross Domestic Profit is growing in Nigeria is not at the fast rate. It’s increasing at a decreasing rate.”
He also said that the government has pushed a lot of Nigerians into poverty than it has taken people out of poverty.
“Let me talk about price stability, it is worrisome. I don’t know how this government is able to come out without looking at the statistics at the price level. The last figure that was released by the National Bureau of Statistics a few weeks ago tells us that inflation is close to about 18 per cent. So, before they were in government, what was the statistics?
“So, this government has brought a lot of people more into poverty, absolute poverty than they have taken people out of poverty. I’m not going to agree with President Buhari’s statement. Yes, price stability is the responsibility of the CBN so in an attempt to maintain this price stability, you would discover, particularly this year, that it has been worrisome. It has been on the increase”
“I do not know what the yardstick that he used. Look at the level of unemployment. If you say you want to reduce the level of unemployment, that means that the level of inflation will be on the increase.
“But despite the fact that there’s an increase in inflation, the level of unemployment is still increasing. It is very clear, this is not unconnected with the manufacturing sector that is not doing well. The manufacturing sector is not doing well, so which sector will be used to employ the teeming youths that are not employed in Nigeria?
“The unemployment figure in Nigeria is about 33 per cent. So before they assumed office, what was the percentage and presently what is it? This government has taken a lot of loans and the future generations will have to pay for these loans.
“I do not know where the statistics and the indices that this present government is using to better the lot of Nigerians because as at the last count, the World Bank told us that the present government has made so many Nigerians to fall into abject poverty.”
Director of Research and Strategy, Chapel Hill Denham, Mr Tajudeen Ibrahim, also said, “I think we should look at the major metrics to know if really the economy is doing better now than in 2015 and one major metric is the exchange rate. And for the exchange rate, the Naira has lost tremendous value in the past 7years. And that has led to several other factors such as higher consumer price index over the period. It has also led to great uncertainty for foreign investors in terms of investing in the country,” he concluded
What the numbers say
Under Buhari, Nigeria experienced two recessions – one in 2016 and another in 2020 fuelled by COVID-19.
As at the fourth quarter of 2014, Nigeria’s unemployment rate was 6.2 per cent, according to data by the National Bureau of Statistics, NBS. As at the fourth quarter of 2021, the NBS disclosed that the rate in the economy had risen to 33.3 per cent, making it one of the worst in the world and signifying a 437 per cent increase over the seven-year period.
As at May 2015, Naira exchanged for dollars at N197/$ at the interbank market and N217/$ at the parallel market. Naira is N415-N420 to a dollar at the Importers and Exporters Window and nearly N603-N610 at the parallel market. Subsidy has since risen from N100 million in 2015 to N4 trillion in 2022.
Inflation is not spared as prices have risen by over 70 per cent since Buhari came to power. Inflation has since 2015 risen from 9.01 per cent (average number in 2015) to over 17 per cent in May 2022.
The Misery Index in 2015 was 47.7 points but it has risen to 50.48 points, meaning that more Nigerians are now more miserable than they were in 2015.
Similarly, in 2018, Nigeria was adjudged by the World Poverty Clock as the world’s poverty capital.
According to the World Bank, the poverty rate was 33.1 per cent by the end of 2014/ beginning of 2015, but poverty rate will likely sit at 42.6 per cent in 2022.
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