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Zenith Bank Customers Lament Maintenance Delays, Online Service Disruptions

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Customers of Zenith Bank have taken to social media platforms to express their frustration over difficulties with online banking transactions.

They reported challenges in making payments and using various payment features on X on Tuesday, following a notification from the bank on Saturday that it would undergo maintenance from September 29 to October 1.

In a statement shared by Zenith Bank on X on Saturday, it said the routine maintenance would commence on September 29 and end on October 1, from 12:01 AM to 5:00 AM.

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The statement titled “Notice of Routine Maintenance” read, “Please be informed that we are currently undertaking routine maintenance of our Information Technology Infrastructure to enable us to significantly improve the quality of service rendered to you.

“On Tuesday, October 1, 2024, our Mobile Banking App, USSD Service, Internet Banking, and Corporate Internet Banking platforms will be unavailable between the hours of 12:01 AM and 2:30 PM WAT.

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“We solicit your understanding and offer our assurances that measures are in place to minimise any service interruptions during the exercise.”

However, customers noted that despite the prior notification, the bank did not begin the announced maintenance until Tuesday.

Speaking with our correspondent, Olaniyi Oludare expressed disappointment that he expected the maintenance to commence on Monday, which did not happen.

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Oludare lamented that he was unable to withdraw money for food and transportation to his workplace, forcing him to borrow money from colleagues.

“It is frustrating. I haven’t eaten all day because I wasn’t able to withdraw money today (Tuesday). Zenith said they would be undergoing maintenance on Saturday through a pop-up message on the bank app, but they didn’t start until this morning,” he said.

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Also, another Zenith customer on X, Adeleye A. P., tweeting as #deji4ever, criticised the bank for not scheduling maintenance during the night, particularly at the end of the month when employees are expecting their salaries.

#deji4ever wrote, “The worst bank award should be given to Zenith. Why deny customers transfer privileges to other banks on the last day of the month? It’s a bad business strategy to ensure money doesn’t leave its coffers.”

Another user, Dave Oriss, tweeting as #orissonline, added, “#ZenithBank, you people should keep frustrating your customers. Some have emergencies, and you are busy shifting the time for maintenance.”

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In response to the outcry on Tuesday, Zenith Bank released another notification on X, stating that it was undergoing routine maintenance of its information technology infrastructure.

It stated that the maintenance was scheduled to take place from 12:01 AM to 2:30 PM on Tuesday.

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The statement reads, “Please be informed that we are currently undertaking routine maintenance of our Information Technology Infrastructure to significantly improve the quality of service rendered to you.

“On Tuesday, October 1, 2024, our Mobile Banking App, USSD Service, Internet Banking, and Corporate Internet Banking platforms will be unavailable between the hours of 12:01 AM and 2:30 PM WAT.

“We solicit your understanding and assure you that measures are in place to minimise any service interruptions during this exercise.”

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Reacting to the statement, X users reiterated that bank maintenance should ideally occur during the night rather than during daytime hours when customers are actively using banking services.

A user, Dave, tweeting as #orissonline, stated, “You people should keep frustrating your customers. Some have emergencies, and you are busy shifting the time for maintenance.”

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Another user, Ken, tweeting as #KennethNnamdiA2, added, “#ZenithBank, since morning, I haven’t been able to access my account through your app. Please do something about your network ASAP. I have an emergency to attend to. Thank you.”

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Tinubu Unveils Plan To Restart Oil Production In Ogoniland

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President Bola Tinubu has moved to restart oil production in Ogoniland in Rivers State.

The president disclosed this on Wednesday when he conferred posthumous national honours of Commander of the Order of the Niger, CON, on the late Ogoni four; Albert Badey, Edward Kobani, Theophilus Orage, and Samuel Orage.

Conferring the honours at the Presidential Villa in Abuja, Tinubu urged the Ogoni people to embrace reconciliation and unity after decades of division.

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He assured them of his administration’s support for peace, environmental remediation, and economic revival in the land.

“I am encouraged by the overwhelming consensus of the Ogoni communities to welcome the resumption of oil production.

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“The government will deploy every resource to support your people in this march towards shared prosperity,” he said.

READ ALSO:Nigeria Ready, Willing To Host Commonwealth Games — Tinubu

The president directed the National Security Adviser, NSA, Mallam Nuhu Ribadu, to begin engagements between Ogoni communities, NNPCL, and other stakeholders to finalise modalities for restarting operations.

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Earlier in his report, the NSA stated that the consultations engaged all four Ogoni zones and the diaspora, capturing demands for structured participation in oil production, accelerated cleanup, and sustainable development.

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Former Oyo Police Commissioner Is Dead

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A Former Commissioner of Police in Oyo State, Abiodun Odude is dead.

The shocking news of his death was shared by the Chairman, Ibadan branch of Government College, GCI Old Boys Association, Akin Orowale on the Association’s platform.

Abiodun Odude, an old boy of GCI, served as Oyo CP between 2017 and 2019.

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In the meantime, reactions have continued to trail the death of Odude.

READ ALSO:Saudi Arabia’s Grand Mufti Is Dead

A former Director General, Oyo State Signage and Advertisement Agency (OYSAA), and GCI OBA stalwart, Dr Yinka Adepoju posted this on platform.

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Hmmm, another deep cut in the GCI Old Boys Association and Boys of 71 Set in particular!

“May the Soul of Biodun rest in peace as l pray that the Lord comforts all members of this Great 71Set and his entire family members, ‘Yinka Adepoju @71, 2356# Grierson”

So sad to lose such a personality NOW. But what can we do? Nothing absolutely than to wish him eternal rest and divine consolation to the loved ones left behind, particularly his immediate family and GCIOBA,” another old boy, who is an Ibadan based politician, Mr Adeniyi Adeoti said.

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The late Odude served in the Intelligence Department, Zone 2, Lagos State as Deputy Commissioner of Police, CID, Panti, Yaba; he was Commissioner of Police, Administration; Department of Finance and Admin., Force Headquarters, Abuja.

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Lagos Govt Gives Computer Village Traders Ultimatum To Relocate To Katangowa

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The Lagos State Government has given traders at the popular Computer Village in Ikeja an 18-month deadline to move to a new permanent site at Katangowa, in the Agbado/Oke-Odo Local Council Development Area.

The Permanent Secretary of the Ministry of Physical Planning and Urban Development, Gbolahan Oki, disclosed this during a stakeholders’ engagement with market leaders and traders on Tuesday.

According to him, the state government has provided the necessary infrastructure and facilities at the Katangowa site to ensure a conducive business environment once the relocation takes effect.

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The government wants your cooperation to ensure the relocation comes to pass. The time is now. We have to make the project a reality. The relocation period is 18 months,” Oki said.

He explained that Computer Village currently sits on land originally designated as a residential area, which over time was converted into a bustling commercial hub without formal approval from the government.

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Oki also revealed that plans to move traders from Ikeja to Katangowa have been in the works since 2006 but were stalled due to delays in completing the new site.

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Emphasizing Governor Babajide Sanwo-Olu’s commitment to inclusive governance, he noted that the stakeholders’ meeting was convened to carry traders along in the government’s plans.

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“The governor is passionate about infrastructure development and the welfare of Lagosians. Katangowa has been designated as the permanent site for this market. It sits on 15 hectares of land, well-planned and strategically located near essential resources for your businesses.

“The present location in Ikeja was never meant to serve as a trading hub. What we are offering at Katangowa is a structured market environment that supports growth while addressing environmental and urban planning concerns. We want to work with you and jointly plan this relocation,” Oki said.

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