Business

BEDC Promises Robust Service Delivery As Customers Lament

Published

4 years ago

November 18, 2021

The management of Benin Electricity Distribution Company, BEDC, Plc, says it has make provision for not less than 27 channels designed for speedy resolution of customers complaints across it 27 business units in its four franchise states of Edo, Delta, Ekiti and Ondo.

Chief Head, BEDC, Edo, Mr Abel Enechaziam, who disclosed this in Benin, Wednesday, at a programme tagged ‘Consumer Complaint Resolution Platform organised by the Federal Competition & Consumer Protection Commission, FCCPC, and supported by MacArthur Foundation’, said these 24 channels were put in place in order to resolve customers complaints speedily.

He added that, on before they took over the distribuion company, there was just one customer complaint channel, adding that it has been increased to 27 to make sure complaints are resolved as when due.

While stating that the distribuion company is doing all within its power to resolved all complaints before it, Mr Enechaziam added that out of the over 459,000 complaints the company received this year, over 455,000 had been treated.

He said, “A lot of things are being done to make sure that our customers are happy though we have complaints which we are trying all our best to resolve. (Sic)

“This year alone, BEDC has received over 459,00 customers complaints, we track such complaints and attention has been given to over 455,000.

“Before we came on board, the distribuion company had just one customer complain channel, but now we have ensure that all our 27 business units have customer complain channel.”

He urged customers to chennel their complaints to the approriately channel rather than depending on a friend who works there.

Earlier at the event, customers had decried alleged outrageous billing and high tarrif according to them the company had subjected them to.

Earlier, in his opening remarks, Executive Commissioner, Operations, FCCPC, Dr Adamu Abdullahi, said the event was organised to interface BEDC with its customers with a view to resolving complaints brought to the forum.

He ordered that “Cases brought here must be treated and completely resolved. We also want timeline to be adhered strictly, and any disregard to this directive will be view seriously by the FCCPC as insubordination.”

Business

JUST IN: Otedola Sells Shares In Geregu Power For N1trn

Published

11 hours ago

December 29, 2025

Editor

Billionaire businessman, Femi Otedola, has sold his majority stake in Geregu Power Plc for N1.088 trillion in a deal financed by a consortium of banks led by Zenith Bank Plc.

The Nigerian Exchange, NGX, made this announcement on Monday.

Otedola’s Amperion Power Distribution Company Ltd reportedly held nearly 80 percent of the power generating company.

With this new development, Otedola, Chairman of First Holdco Ltd, parent company of First Bank of Nigeria Plc, will reportedly now concentrate on expanding his interest in the Nigerian banking sector, although he still retains some shares in Geregu.

Otedola is said to currently own 17.01 percent of First Bank — its single largest shareholder since the bank was established in 1894.

Business

Fuel Price Cut: NNPCL GCEO Ojulari Reveals Biggest Beneficiaries

Published

16 hours ago

December 29, 2025

Editor

The Group Chief Executive Officer of the Nigerian National Petroleum Company Limited (NNPCL), Bayo Ojulari, has said Nigerians are the biggest beneficiaries of the ongoing fuel price reductions, triggered by competition in the downstream oil sector.

Ojulari made the remarks on Sunday while speaking with journalists after briefing President Bola Tinubu in Lagos.

He described the current fluctuations in petrol prices as a natural outcome of Nigeria’s transition away from dependence on fuel imports.

According to him, increased competition in the market ultimately favors consumers, adding that the present volatility will ease over time.

“Where there is healthy competition, the buyers are the ultimate beneficiaries. We should also bear in mind that the market will stabilise,” Ojulari said. “There may be some tension along the way because we are undergoing a major transition.”

His comments come amid an ongoing fuel price war that has resulted in successive reductions at petrol stations across the country in recent weeks.

Earlier in December 2025, Dangote Refinery cut its gantry price to about N699 per litre. Following this move, MRS filling stations, NNPCL outlets, and other marketers reduced pump prices to between N739 and N901 per litre in Abuja.

Business

Naira Records Massive Appreciation Against US Dollar Into Christmas Holidays

Published

3 days ago

December 27, 2025

Editor

The Naira gained massively against the United States dollar in the last three days at the official foreign exchange as trading ended for the Christmas holidays.

Central Bank of Nigeria data showed that the Naira strengthened further on Wednesday to N1,443.37 per dollar, up from N1,449.99 on Tuesday.

This means that since Monday this week, the Naira has recorded a significant N13.18 gain against the dollar, according to the apex bank data.

Similarly, at the black market, the Naira traded on Wednesday at N1,490 per dollar, an appreciation from the N1,500 exchanged on Monday but the same rate as on Tuesday.

The uptrend comes amid the rise in the country’s external reserves to $45.24 as of December 23rd, 2025.

DAILY POST reports that the Naira gained against the dollar at the official market on Monday and Tuesday.