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Zenith Bank Customers Lament Maintenance Delays, Online Service Disruptions
Published
10 months agoon
By
Editor
Customers of Zenith Bank have taken to social media platforms to express their frustration over difficulties with online banking transactions.
They reported challenges in making payments and using various payment features on X on Tuesday, following a notification from the bank on Saturday that it would undergo maintenance from September 29 to October 1.
In a statement shared by Zenith Bank on X on Saturday, it said the routine maintenance would commence on September 29 and end on October 1, from 12:01 AM to 5:00 AM.
The statement titled “Notice of Routine Maintenance” read, “Please be informed that we are currently undertaking routine maintenance of our Information Technology Infrastructure to enable us to significantly improve the quality of service rendered to you.
“On Tuesday, October 1, 2024, our Mobile Banking App, USSD Service, Internet Banking, and Corporate Internet Banking platforms will be unavailable between the hours of 12:01 AM and 2:30 PM WAT.
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“We solicit your understanding and offer our assurances that measures are in place to minimise any service interruptions during the exercise.”
However, customers noted that despite the prior notification, the bank did not begin the announced maintenance until Tuesday.
Speaking with our correspondent, Olaniyi Oludare expressed disappointment that he expected the maintenance to commence on Monday, which did not happen.
Oludare lamented that he was unable to withdraw money for food and transportation to his workplace, forcing him to borrow money from colleagues.
“It is frustrating. I haven’t eaten all day because I wasn’t able to withdraw money today (Tuesday). Zenith said they would be undergoing maintenance on Saturday through a pop-up message on the bank app, but they didn’t start until this morning,” he said.
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Also, another Zenith customer on X, Adeleye A. P., tweeting as #deji4ever, criticised the bank for not scheduling maintenance during the night, particularly at the end of the month when employees are expecting their salaries.
#deji4ever wrote, “The worst bank award should be given to Zenith. Why deny customers transfer privileges to other banks on the last day of the month? It’s a bad business strategy to ensure money doesn’t leave its coffers.”
Another user, Dave Oriss, tweeting as #orissonline, added, “#ZenithBank, you people should keep frustrating your customers. Some have emergencies, and you are busy shifting the time for maintenance.”
In response to the outcry on Tuesday, Zenith Bank released another notification on X, stating that it was undergoing routine maintenance of its information technology infrastructure.
It stated that the maintenance was scheduled to take place from 12:01 AM to 2:30 PM on Tuesday.
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The statement reads, “Please be informed that we are currently undertaking routine maintenance of our Information Technology Infrastructure to significantly improve the quality of service rendered to you.
“On Tuesday, October 1, 2024, our Mobile Banking App, USSD Service, Internet Banking, and Corporate Internet Banking platforms will be unavailable between the hours of 12:01 AM and 2:30 PM WAT.
“We solicit your understanding and assure you that measures are in place to minimise any service interruptions during this exercise.”
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Reacting to the statement, X users reiterated that bank maintenance should ideally occur during the night rather than during daytime hours when customers are actively using banking services.
A user, Dave, tweeting as #orissonline, stated, “You people should keep frustrating your customers. Some have emergencies, and you are busy shifting the time for maintenance.”
Another user, Ken, tweeting as #KennethNnamdiA2, added, “#ZenithBank, since morning, I haven’t been able to access my account through your app. Please do something about your network ASAP. I have an emergency to attend to. Thank you.”
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News
17-year-old Nigerian Named World Best In English At 2025 TeenEagle Finals In London
Published
8 hours agoon
August 5, 2025By
Editor
…Outperforms over 20,000 participants from 69 countries
Nafisa Aminu, a 17-year-old student of Tulip International College, Yobe State, has emerged world’s best in English at the 2025 TeenEagle Global Finals.
The 17-year-old was named the World Best in English Language Skills at the 2025 TeenEagle Global Finals held in London, United Kingdom.
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The TeenEagle competition is an internationally recognised contest that tests English proficiency, critical thinking, and communication skills, attracting students from both English-speaking and non-English-speaking nations.
Nafisa’s triumph was confirmed in a statement by the head of her family, Hassan Salifu, who attributed her success to “dedication, discipline, and the enabling support of the state government.”
Representing Nigeria, Nafisa outperformed over 20,000 participants from 69 countries, a historic feat that has thrust her into the global academic spotlight and brought honour to Nigeria.
News
FG Promotes 30 Senior NCoS Officers To Assistant Controller General
Published
8 hours agoon
August 5, 2025By
Editor
The Civil Defence, Correctional, Fire and Immigration Services Board has approved the promotion of 30 senior officers of the Nigerian Correctional Service to the rank of Assistant Controller General of Corrections.
The announcement was made in a press statement signed by the NCoS spokesperson Umar Abubakar, on Tuesday.
“The Civil Defence, Correctional, Fire and Immigration Services Board has approved the promotion of 30 Controllers of Corrections to the prestigious rank of Assistant Controller General of Corrections,” the statement read.
Abubakar noted that the promotions were made in line with CDCFIB’s commitment to “merit-based advancement, professional excellence, and the continuous strengthening of leadership within the Nigerian Correctional Service.”
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“Among the newly promoted officers are twenty-seven general duty officers who have demonstrated exceptional dedication, leadership, and operational competence in various formations across the country.
“In addition, three professional officers have also been elevated in recognition of their outstanding service and specialized contributions in the areas of Medical Laboratory Science, Nursing, and Public Health,” the statement read.
According to the statement, the promotion exercise was said to align with the ongoing reforms in the Service, a key part of President Bola Tinubu’s Renewed Hope Agenda.
The statement credited the reform momentum to the Minister of Interior, Dr. Olubunmi Tunji-Ojo, whose efforts were described as “unwavering” and “unprecedented.”
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Controller General of Corrections, Sylvester Nwakuche, congratulated the newly promoted officers, charging them to rise to the responsibilities of their new roles.
“I urge them to redouble their effort to service delivery, strategic leadership, and the core mandates of reformation, rehabilitation, and reintegration of inmates,” he said.
He further stressed that the promotions are not merely rewards for past service but “a call to higher responsibility in line with global best practices in correctional management.”
“The Service remains committed to building a motivated, disciplined, and professional workforce capable of meeting the complex demands of modern corrections and public safety,” Nwakuche added.

Governor Ademola Adeleke of Osun State has travelled to the United States to attend the wedding ceremony of his nephew and music star, David Adeleke, popularly known as Davido.
Recall, Davido confirmed that he and his wife, Chioma Avril Rowland, will have their white wedding in Miami, Florida, in August 2025.
He made the announcement during an interview on The Breakfast Club, aired on Tuesday, April 8, 2025.
The governor’s spokesperson, Olawale Rasheed, confirmed Adeleke’s trip in a statement issued on Tuesday, in response to concerns raised by the opposition All Progressives Congress over the governor’s whereabouts.
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“Governor Adeleke left Nigeria for the United States via the family’s private jet a few days ago for the wedding of the global music icon, his beloved nephew, David Adeleke.
“His Excellency is extending an invitation to the opposition party to attend the event and share in the joy of the occasion with the Adeleke family.
“Those unable to attend may join virtually,” Rasheed stated.
He noted that Adeleke had not taken any official vacation since assuming office in November 2022 and said the current trip would be short.
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“Additionally, from the November 2022 date, the governor has not gone on official vacation.
“For this current trip, the Governor has again chosen to make it a short one to continually attend to crucial state functions.
“Meanwhile, the Governor is in constant communication with his deputy, Prince Kola Adewusi, who is supervising activities of the government,” Rasheed added.
Earlier on Tuesday, the Osun APC had accused Adeleke of leaving the state without informing residents or formally transmitting power to his deputy. The party described the governor’s absence as “abnormal.”
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In a statement signed by its spokesperson, Kola Olabisi, the party said, “The question being asked in hushed tones in some public places, inside commercial buses and by motorcycle riders and their passengers in the state, is where could be the whereabouts of their governor for this long.
“As the governor of all and sundry, we as a party need to know the whereabouts of the governor and who has been holding fort for him during his absence from the state since two weeks ago.
“Did the governor duly transmit power to his deputy who is constitutionally covered to temporarily step into the shoes of his principal in his absence?”
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