The Management of Benin Electricity Distribution Company (BEDC) Plc has announced the suspension of the new Service Reflective Tariff for 14 days.
The management says this is in compliance with the order from the Nigerian Electricity Regulatory Commission (NERC), based on the communique issued after a meeting between the Federal Government an labour unions wherein the latter requested the suspension of the new Service Reflective Tariff for 14 days pending consultations and finalization of negotiation by both parties on the new tariff implementation.
In a release by the Public Relations Officer of the distribution company, the management said it has complied with the order which has taken effect from September 28 till October 11 2020, adding that it will be using rates application as at August 31st for it various customer.
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The management further disclosed that postpaid customers will have their charges for the suspension period reflected in the bills to be delivered in affecting this consumption period.
“Bills sent to customers in October 2020 is based on September 2020 consumption and band wise tariff as per NERC classification will apply.
“Similarly, prepaid customers have commenced vending based on the changed rates.
“Customers who have been migrated to the new tariff (Bands A, B, and C) will need to reload a change token at the first purchase after the commencement of this suspension. Please contactthrough BEDC customer care portal
-customercomplaints@bedcpower or visit nearest BEDC office or call 080-3901-2323/ 081-3984-1391,.” BEDC added.
BEDC stated further that those customers in Bands D and E that are not migrated to the new tariff rare not affected by the rate changes.
Recall BEDC had earlier September 11th announced the introduction of the new tariff, a system whereby customers enjoy certainty in a minimum of hours of power availability and pay appropriate rates for service rendered.